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RingCentral Web/Desktop App

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Would you be able to add two notification features?

Hi there! I am just hoping for a couple of usability upgrades for your platform. Primarily, I would like to be able to adjust notification settings across the whole organization for Teams App chats like I can for incoming calls, texts, and faxes. ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Change the color for icon notification

Can we change color of unread message dot on Messages icon? It is gray, which is not very visible.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Smartphone App Switch b/w Accounts

I'd like to be able to switch between my multiple RC accounts on the Smartphone app without having to log out and back in. Right now I have to log out of the app and then log back in to the app with the other account credentials. (BTW the shortcut...
Guest almost 2 years ago in RingCentral Web/Desktop App 11 Under review

Add control for Integrated Calendar Notifications

In the RingCentral App, it would be really beneficial to have the ability to turn off calendar notifications so that entries which exist in the original calendar (Outlook, Gmail) don't send a duplicate notification in Ring Central. At this point, ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

List all teams on the personal profile

On RC Classic it was easy to identify all the teams in which a person was involved already. This is helpful in the context of coaching an team management
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Change the name of the group text message

Would like to change/update the name of the group text message so we can easily send a text thread to the group without typing/adding their phone numbers again.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Disable Recording Function for Specific Users

There are certain members in our company that should never have their calls recorded. Since a lot of people work from home, they should be able to have privileged conservations without the line being recorded.
Guest almost 2 years ago in RingCentral Web/Desktop App 3 Under review

Display full name of contact on inbound calls

When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people ...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Colorblind Setting

Allow users to enable a colorblind feature that makes presence indicators change to shapes (X, checkmark, -) for "Do not disturb", "Available", and "In a a call". A significant portion of the population cannot distinguish between the green and red...
Greg Vermilion almost 2 years ago in RingCentral Web/Desktop App 3 Under review

User(s) currently taking calls in call queue(s) should be notified for incoming calls

Currently in a call queue, when one of the user is on a call and an incoming call comes in, the user currently taking the call won't be notified about the call. Only the other free users are. As a result, there should be an option in the call queu...
Hannah Tieu almost 2 years ago in RingCentral Web/Desktop App 0 Under review