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RingCentral Web/Desktop App

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whenever you use the rc phone there is an option to press f6 and it will make an outgoing call apparently when you use the rc app it does not have the same option.

please refer to 1601 kb article for short keys on rc phone .since rc is migrating to rc app from rc phone . I request that this options be added too on the ring central app
Guest over 1 year ago in RingCentral Web/Desktop App 2 Under review

Release Notifications ahead of schedule

When updates/ new releases are scheduled send customers an email notification with changes to expected ahead of implementation.
Janelle Chard over 1 year ago in RingCentral Web/Desktop App 1 Under review

Forward voice mail message option

All users of RingCentral App for desktop would benefit. Include the ability to forward a voice mail message to another user on the system. Current options only allow download but no forward. The option exists in the call log on the web to forward ...
Tracey Lulek over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Show Status in Dial pad

When I am searching for another user in the Dial pad it currently just brings them up and all i can do is click the name to call. It would be nice if we could see the status, so if the person is already on the phone or offline we know before initi...
Guest 10 months ago in RingCentral Web/Desktop App 0 Under review

Indicator on RingCentral App for Failed SMS Sent

Hi Team, Please have or put an indicator to RingCentral app so that we can easily check if the SMS we sent is failing. Right now it is not showing any error message
Guest 10 months ago in RingCentral Web/Desktop App 2 Already exists

Change gender of emojis

There are only male versions of some emojis, this is frustrating and frankly a huge oversight.
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Enable display of scheduled meetings in desktop app

Current situation Currently when in the separate external 'Meetings' and app we schedule a meeting for a future time that meeting shows under the 'Meetings' tab at the bottom of the screen. Clicking on a meeting shows the full details and informat...
Alastair Fraser-Mitchell about 1 year ago in RingCentral Web/Desktop App 3 Under review

New RingCentral App - See Other Numbers When Searching for Someone

The old RingCentral softphone app had a feature where you could see other numbers entered into the user profile in RingCentral when you searched for someone in the phone app. This allowed for you to put in Mobile numbers along with RingCentral num...
Scott Walker over 1 year ago in RingCentral Web/Desktop App 2 Planned

receive fax in multiple RC App users

User wants for all of his employees to receive the same fax sent to one extension, on their RC App.
Ivy Canales over 1 year ago in RingCentral Web/Desktop App 2 Already exists

Able to see what RC Application that user are using (Mobile or PC app).

If RC is going to retire or sunset a application the customer need to be able to tell if any of the user are using the retire application.
Bruce Lytle over 1 year ago in RingCentral Web/Desktop App 1 Future consideration