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RingCentral Web/Desktop App

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Allow outbound fax cover sheets to be updated

When you send outbound faxes to someone, you can't specify a person, company, subject, or any of the outbound variables in the cover letter using the Ring Central Application.
Chris Frassanito almost 2 years ago in RingCentral Web/Desktop App 3 Under review

Extended waiting time while in queue

Extended waiting time while in queue
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Email to Ringcentral converted to SMS

Ringcentral would provide a dedicated email address tied to the account. When emails are sent to this address, they are converted to sms messages sent to the number associated with the account. This is useful for IOT devices where foreign equipmen...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Notification for event and task on mobile APP

Be able to get a notification when a task it about to expire or upcoming event about to start. We can already set the time for the task or event, just need to get notify for it. Set the time for when we want to get the notification.
Guest over 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 1 Under review

Lock down domains associated with our Company & Reporting on it

Client would like to identify users and prevent them from signing up for free accounts by locking down their domain.
Laura Hess about 1 year ago in RingCentral Web/Desktop App 3 Under review

While in a direct call my, status is "on a call", a queue call will still ring in; I would like an option to not ring.

While in a direct call my status is "on a call", a queue call will still ring in. If DND is on it will not. Is there a way to have the phone NOT ring when the person is already on the phone? I would like an option that IF I am "on the phone" : 1) ...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Automatically sort teams within folders so teams with recent messages at the top.

Currently when a team is in a user defined folder the position is set and to reorganise teams a user must drag-and-drop. Would like to ability to activate 'automatic sorting' where a team with an unread message is always placed at the top of the l...
Patrick Williams-Goff over 1 year ago in RingCentral Web/Desktop App 1 Under review

Bring Back the Missed Chat Message Preview that arrives in Email. This was recently removed

The Email Digest that gets sent when we used to miss a chat message would display the chat message contents in the email. This was recently changed. Now their is only a Reply fuction but I have no idea what I am replying to. Having this feature he...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Improve availability/ presence settings to reflect if a user truly is busy rather than just their calendar schedule

Customer request to improve the presence/ availability indicator within the app t reflect whether a user is truly busy or not. Use case is that if someone has a meeting booked in for an hour the app will show that the user is busy for the full hou...
Emma Murray about 2 years ago in RingCentral Web/Desktop App 2 Under review

Alert for Call Queue Voicemails in RingCentral App

An alert for Call Queue Voicemails in RingCentral App would be beneficial for users and help productivity. Perhaps something similar to the HUD that shows the queues that the employee is part of and access to listen to the message though RC App. H...
Brett Tedeschi 5 months ago in RingCentral Web/Desktop App 0 Under review