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RingCentral Web/Desktop App

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Ability to toggle "Tips" on/off for new users of the RingCentral App

Toggling 'Tips' on and off from the Resource Center within the application would benefit more advanced computer users that don't require (or want) a tutorial through the application's usage/features.
Aaron Claybourn about 2 years ago in RingCentral Web/Desktop App 5 Under review

Quick Access to Change Password \ Change PIN Options

Currently the process for a user to change their Avaya password and/or PIN is tedious. It is 8 clicks within the web portal to complete and the Change PIN option is buried inside Change Password, which is misleading for users until familiar with t...
Matt Andrew about 2 years ago in RingCentral Web/Desktop App 3 Under review

Email to Ringcentral converted to SMS

Ringcentral would provide a dedicated email address tied to the account. When emails are sent to this address, they are converted to sms messages sent to the number associated with the account. This is useful for IOT devices where foreign equipmen...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Download SMS via RC App.

There should be an option to download the SMS in bulk or per conversation.
Rose Smith 5 months ago in RingCentral Web/Desktop App 0 Under review

Voicemail setting should show up in desktop app when Voicemail Setting is selected in the Role

Desktop App > Settings > Phone > Voicemail ONLY shows up in the desktop app when Notifications is checked under User Settings in the assigned Role. It would make more sense for this to show up when Voicemail Settings is checked, as we hav...
Michael Shupe 11 months ago in RingCentral Web/Desktop App 0 Under review

Fill in Fax without making a contact

We fax to many companies and lenders that are NOT contacts. We would like the ability to fill in the fax cover sheet manually, not make a contact first. That is very time consuming and not a good use of time.
Lynn Kortbein over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow outbound fax cover sheets to be updated

When you send outbound faxes to someone, you can't specify a person, company, subject, or any of the outbound variables in the cover letter using the Ring Central Application.
Chris Frassanito about 2 years ago in RingCentral Web/Desktop App 3 Under review

Extended waiting time while in queue

Extended waiting time while in queue
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

Notification for event and task on mobile APP

Be able to get a notification when a task it about to expire or upcoming event about to start. We can already set the time for the task or event, just need to get notify for it. Set the time for when we want to get the notification.
Guest over 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 1 Under review

Turnoff messaging tab for MVP

Turn off messaging feature per Role. Allow customer to be able to select the Role to not have access to messaging with Desktop or mobile app. This will allow customer to restrict outside contractors for security reasons.
Tony DaSilva 4 months ago in RingCentral Web/Desktop App 0 Under review