Skip to Main Content

RingCentral Web/Desktop App

Showing 1213

Use the app in conjunction with a physical phone

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...
Kimberly Colucci-Nyari 2 months ago in RingCentral Phone / RingCentral Web/Desktop App 7 Under review

Make call queue faxes accessible in the RC app

When a call queue receives a voicemail the members of the queue are able to access the message via the RC app. When a fax is received by the queue the members are NOT able to access that message via the RC app. Could that be fixed so that all mess...
David King 2 months ago in RingCentral Web/Desktop App 0 Under review

Customize startup view for desktop app

I mostly use the Text page, and I wish there were a way to customize my settings so that RC would automatically open to Text instead of Message. Message seems to be the default, so I just waste a few seconds every morning clicking over to Text.
Colby Mills 2 months ago in RingCentral Web/Desktop App 0 Under review

Consistent 'Delete' and 'Mark as Read' buttons on Voicemail

In the RC App on Windows (and the webpage, which is the same thing anyhow), why under 'All voicemail' do some voicemails have: 1) The delete 'garbage can' icon is the second icon? 2) The delete icon is the THIRD icon? 3) The delete icon is literal...
Paul Kopalek 3 months ago in RingCentral Web/Desktop App 1 Under review

Pin Text Messages

Like in Whatsapp and iMessage, create the ability to pin favorite contacts or most interacted chats, so they would always stay on top.
Sandro Bastien 3 months ago in RingCentral Web/Desktop App 0 Under review

Insert tables in application chat messages

Useful to copy and paste tables into messages.
Rob Dearth 3 months ago in RingCentral Web/Desktop App 1 Under review

Allow Customization of Dial Pad

It would be nice if we could customize the dial pad and move "Hold" and/or "Transfer" out of the "More" options, onto the main pad, if we didn't use some of the options in the main pad as much. Similar to the browser version of the dial pad, where...
Kiley Loveall 3 months ago in RingCentral Web/Desktop App 0 Under review

Fax header Time Stamp only shows as one transaction only even if being sent to multiple numbers

Fax header Time Stamp only shows as one transaction only even if being sent to multiple numbers
Glen Harvey 3 months ago in RingCentral Web/Desktop App 0 Under review

Add the ability to create a chat team that automatically includes all users

It would be great if there was a way to create a chat team that automatically included all users in an org. Similar to how the default team chat works, but for newly created channels. Currently you have to manually add every member to a team, then...
Brad Edmundson 3 months ago in RingCentral Web/Desktop App 0 Under review

Clickable quoting in messaging

Currently when quote message, its just repeating the text. Would be much more convenient, if possible to click at quoted text and it will lead to original message.
Serhii (Sysadmin) S114 3 months ago in RingCentral Web/Desktop App 0 Planned