RingCentral Web/Desktop App

We would like to be able to set desktop notifications to display until acknowledged, so that we do not miss any notifications for incoming messages, missed calls, or voicemails. At this point in time, the Windows notification settings dictate how ...

I'd like to be able to switch between my multiple RC accounts on the Smartphone app without having to log out and back in. Right now I have to log out of the app and then log back in to the app with the other account credentials. (BTW the shortcut...

Since we can't currently display the company main number when texting out - defaults to operator number - it would be great to have the company name, instead of the phone number, display when we text out to clients.

One is able to mark texts unread in order to flag them for future reference when using the RingCentral app, however, when using the desktop application, this is not possible. sometimes if there is a response from the patient/client and the applica...

We would like to have the HUD active for some users at all times. The real issue is that the pop up for the HUD has to be opened each day, we would like to have the HUD pop up open automatically for the users if possible.

It will allow users to have an overview of the synchronized calender in one go and using only one application.

While having your status follow your calendar, it is not possible to manually change your status from In a Meeting to anything else during scheduled times. Your status should allow manual override of In a Meeting should someone still need to accep...

Our company has no office; everyone works from their homes. Every day the RingCentral app asks for an emergency location. We have one mailing address and that's what I put in, but the next day it asks again. Being that everyone works from their ho...

In the current state Call Delegates are not able to access/respond to SMS messages. The solution from technical support was that the user should share their RC login with their delegate. This is an obviously unacceptable solution and also not poss...

I would love to be able to reacted to messages with a "Thank You" emoji. I've attached the one used on Slack.