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RingCentral Web/Desktop App

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Mic Mode on Mac

Apple has Mic Mode in their control center that has different options for your mic that allows you to control the input. Whenever I use my airpod pros through my Mac, the background noise is amplified and makes it extremely hard for the person on ...
Hunter Taylor over 1 year ago in RingCentral Web/Desktop App 0 Under review

Call queue auto answer

Allow for auto answer in from a call queue or set up a simple hunt group from main lines. allowing customers to pickup the handset and answer the phone on Deskphones
Dustin Kain over 1 year ago in RingCentral Web/Desktop App 0 Under review

Call on behalf of other site locations

Hi, We may, on occasions, be making Sales calls on behalf of another site location and wish to present that locations site number instead of the user/site who is calling. For example, Heathfield wish to make sales calls on behalf of our Airdrie si...
Wayne Boyce (Ext:313) over 1 year ago in RingCentral Web/Desktop App 0 Under review

Hide Text Messages to clean up window

It would be very useful to be able to hide unused text message chains. There wouldn't be a need to cancel, but having the ability to hide or close out texts until we receive a response will help clean up the window. I would love to be able to only...
Sarah Darrow over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow the RC Desktop app .exe installation to be installed silently

There is no easy way to mass deploy the RC app easily while also having it auto update. This is a very basic feature that every installer should have. Allowing a silent install would be beneficial to those who script their deployments out and for ...
Nate Smeal over 1 year ago in RingCentral Web/Desktop App 0 Under review

Include time and jump back option for Quotes.

When quoting a message, it would be helpful if that quote included a time stamp of the original message, and a way to jump back to that part of the feed.
Chris Rosa over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add the Site Number for Outbound Calls in the RingCentral Desktop App

This would help sites be able to have their own site numbers display instead of the company wide number of their direct number. This is a big issue for us as we have so many sites.
Kayden Andrus over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow hiding extensions for different sites

Allow admins to hide the extensions of specific sites from other sites to prevent accidentally transferring calls to the wrong site
Cory Barnes over 1 year ago in RingCentral Web/Desktop App 0 Under review

Transfer a Conference Call

Need the functionality to take a conference call and transfer it. Currently when you attempt to transfer the call, the transfer button is greyed out.
Jessica Esperson over 1 year ago in RingCentral Web/Desktop App 0 Under review

New Message Notification Color

Change the message notification to the same orange color as phone. The gray notification blends in and messages are missed at times.
Bill Love over 1 year ago in RingCentral Web/Desktop App 0 Under review