RingCentral Web/Desktop App

Apple has Mic Mode in their control center that has different options for your mic that allows you to control the input. Whenever I use my airpod pros through my Mac, the background noise is amplified and makes it extremely hard for the person on ...

Allow for auto answer in from a call queue or set up a simple hunt group from main lines. allowing customers to pickup the handset and answer the phone on Deskphones

Hi, We may, on occasions, be making Sales calls on behalf of another site location and wish to present that locations site number instead of the user/site who is calling. For example, Heathfield wish to make sales calls on behalf of our Airdrie si...

It would be very useful to be able to hide unused text message chains. There wouldn't be a need to cancel, but having the ability to hide or close out texts until we receive a response will help clean up the window. I would love to be able to only...

There is no easy way to mass deploy the RC app easily while also having it auto update. This is a very basic feature that every installer should have. Allowing a silent install would be beneficial to those who script their deployments out and for ...

When quoting a message, it would be helpful if that quote included a time stamp of the original message, and a way to jump back to that part of the feed.

This would help sites be able to have their own site numbers display instead of the company wide number of their direct number. This is a big issue for us as we have so many sites.

Allow admins to hide the extensions of specific sites from other sites to prevent accidentally transferring calls to the wrong site

Need the functionality to take a conference call and transfer it. Currently when you attempt to transfer the call, the transfer button is greyed out.

Change the message notification to the same orange color as phone. The gray notification blends in and messages are missed at times.