RingCentral Web/Desktop App

It would be helpful to have the option to show either the current call detail (the phone number that the agent is talking to) or simply the available/busy presence status only. For Administrators and Managers, the call detail is helpful. But ordin...

if i own 10 companies i dont want to remember every phone number to dial out before i call. if i can click on app. click on phone symbol.pull the phone numbers down from the from: tab and see all my company names with ph#'s THAT WOULD BE GREAT!!

My suggestion is to allow the RC phone app to accept transfers alongside its desktop app counterpart. This would be very useful for customers who do not have headsets and rely on their cellphones for using their RC account

Currently there is the call screening feature available on RC phone app on desktop. The call screening feature should also be available on the unified app.

customer requesting that We should have an option to cancel the outgoing fax message that they are sending like by mistake and to stop this from happening

Would like to have an Enter button on compose message that they Press instead of just pressing Enter to send message or option to turn the press Enter for sending message

Cx wants to have the host code for the new version for RingCentral Outlook Plug in. The host code is available at the older version but cx still want that option to be available to the new version.

We should be able to minimize the app to reduce the screen real estate used. The Apple minimize button does nothing and manually you can only shrink the window to about 1/3 of the full screen.

In the Classic version, I'm able to File>Preferences>Conversations>Posts Oder> and toggle between Top Posting and Bottom Posting.

Allow the outbound caller ID drop-down to be sorted alphabetically. It is this way in the mobile app but not the desktop app.