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RingCentral Web/Desktop App

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Ability to track who disabled an account in the RC app using the audit trail

If an admin disables an account we don't know who? Especially in very large accounts?
Don Marshall over 1 year ago in RingCentral Web/Desktop App 0 Under review

Export tasks to Google or Outlook calendar

We use a Google Calendar to manage office appointments and meetings. Would be nice to export tasks to the calendar so we can keep everything centralized.
Guest over 1 year ago in RingCentral Mobile App / RingCentral Web/Desktop App 1 Under review

Screen stays on and available, even when you switch off the ringcentral app

Screen stays on and available when you switch off of the app, go to another tab... dueing working hours.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

if desktop app not enabled then disable queue

When a users desktop app is not activated, this is not reflected in any of the queues they are in, so their extension still rings, can it be set that if the desktop app is not active then neither are the queues
Cliff Aves over 1 year ago in RingCentral Web/Desktop App 0 Under review

Simplify RC Desktop and RC Mobile login process

A number of our users have complained about the 4 screens they have to go through just to login on both the RC Desktop and RC mobile apps. First picking Sign In, then a screen with how to sign in, then your e-mail/phone number, then finally your p...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Create folders for fax

It would be helpful if I was able to create folders on the fax tab to separate faxes by day month and even year as well as importance of the received fax. This will be helpful in terms of not deleting previous faxes that have been received and not...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add ability to scroll through conversations with keyboard

Right now it's hard to scroll through conversations with the mouse or laptop mouse pad. Normally this is something in other apps that you can use the down button, but for this it does not work.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Chrome Extension to Show Queue ID and caller ID for internal extensions

Beneficial to pretty much all that use it
Tony Puncher over 1 year ago in RingCentral Web/Desktop App 0 Under review

Bring back @referencing of tasks when posting a message

In classic app we could @ reference tasks, notes etc when posting a message now it seems only people can be referenced
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Show address in contact profile & maybe be able to edit what information is showing

I would like to show the address in the contact profile. We have the office 365 contacts connected and in outlook we have the address listed but when you look in the ringcentral profile, it is only showing the mobile number, email and department. ...
Tessa Mabrey over 1 year ago in RingCentral Web/Desktop App 0 Under review