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RingCentral Web/Desktop App

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Add the Site Number for Outbound Calls in the RingCentral Desktop App

This would help sites be able to have their own site numbers display instead of the company wide number of their direct number. This is a big issue for us as we have so many sites.
Kayden Andrus over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow hiding extensions for different sites

Allow admins to hide the extensions of specific sites from other sites to prevent accidentally transferring calls to the wrong site
Cory Barnes over 1 year ago in RingCentral Web/Desktop App 0 Under review

Transfer a Conference Call

Need the functionality to take a conference call and transfer it. Currently when you attempt to transfer the call, the transfer button is greyed out.
Jessica Esperson over 1 year ago in RingCentral Web/Desktop App 0 Under review

New Message Notification Color

Change the message notification to the same orange color as phone. The gray notification blends in and messages are missed at times.
Bill Love almost 2 years ago in RingCentral Web/Desktop App 0 Under review

URL Issue

I am Unable to send URL from SMS. Is there any feature that activate for this purpose.
Shane Palmer almost 2 years ago in RingCentral Web/Desktop App 1 Needs more information

Option to limit number of sent SMS per day

Add an option to limit SMS per user or per role. A cap to prevent sending too many texts.
Valerio Santos almost 2 years ago in RingCentral Web/Desktop App 1 Under review

messaging more like iMessage

It would be nice if your team message platform showed the messages I send on the right hand side, and the other messages on the left hand side. just like iMessage. this helps make the conversation, and who is saying what, easier to follow.
Eliot Houman almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Disable Video, Meetings, & Messaging

We would like the ability to disable this to prevent our team from using it. We use Microsoft Teams for this solution.
Nate Smith almost 2 years ago in RingCentral Web/Desktop App 1 Already exists

Recent Reactions in the quick menu (or customized reactions quick menu)

Instead of showing the same reactions in the reactions quick menu every, show the most recently used reactions. Either that, or make the quick menu customizable.
Dan Stotmeister almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Hide/Disable Resource Center from RC App

Although the intent is to empower our users, we as a Firm do not want our users to do self-help. We want to be able to manage what our user community is able to do. We request that the "Resource Center" allow clients to control by hiding or disabl...
Newton Ocab almost 2 years ago in RingCentral Web/Desktop App 1 Under review