Skip to Main Content

RingCentral Web/Desktop App

Showing 1217

Make task replies column resizable/more prominent in task view of Ring Central App

Once a task is created in the app, the UI offers the original task in the left column taking up most of the space and the ongoing conversation (replies) is constrained to a much smaller column. The task replies are where we spend much more time so...
Bob Murdoch 6 months ago in RingCentral Web/Desktop App 0 Under review

Call queue call notifications, while busy

The suggestion is to add an option, which allow call queue calls to be notified, even if the user is busy. We have the following example, provided by one of our customers: While on a call with their colleagues, the emplyees are missing external ca...
Atos Support 6 months ago in RingCentral Web/Desktop App 0 Under review

Remove or disconnect the added HID headset from RingCentral app

Need to remove the connected HID headset from the RingCentral app. Need a disconnect or remove button from RingCentral app's headset settings.
Vanessa P 6 months ago in RingCentral Web/Desktop App 0 Under review

HUD Pop Out Zoom/Enlarge Functionality

Would be great to add a zoom in/out view option to the HUD pop out
Hasan Qummi 6 months ago in RingCentral Web/Desktop App 0 Under review

Web Portal Fax Message behavior

As of Monday 5/25/22 we have noticed a change in how the web portal messages page works. We download faxes in batches by customer from the web portal which works best for our volume and workflow. We filter by name (of customer) and status: Unread....
Kirk Amico 6 months ago in RingCentral Web/Desktop App 0 Under review

Outbound caller id prompt

It would be helpful to have a option to press *9 before a call to change the outbound caller id to show a different number then your normal desk phone line. This comes in handy when one person is responsible for their own line but also maybe anoth...
John McClure 6 months ago in RingCentral Web/Desktop App 0 Under review

Ability to disable single-character formatting

Ring Central Message automatically uses characters such as * and _ as a pseudo-commands to format the characters inbetween them. It also allows the (now standard) use for control characters (ctrl-b, ctrl-u, ctrl-i) for formatting. Further, the for...
Carl Sopchak 7 months ago in RingCentral Web/Desktop App 0 Under review

GSM call indication

If you get an direct gsm call on your mobile phone you should get a presence indication, like in a mobile call, in the Ringcentral App.
Helmut Walkner 7 months ago in RingCentral Web/Desktop App 0 Under review

Increase Call Log Download Bandwidth from service.ringcentral.com

I am requesting an increase in the download speed of call logs from service.ringcentral.com. The download speed has decreased substantially over the years and has a significant impact on productivity and QOS. We routinely download call logs with f...
Max Ramos 7 months ago in RingCentral Web/Desktop App 0 Under review

Add ability to hide the "with xxx" part of the call status

Privacy. Nobody else really needs to know who the CEO is on the phone with.
Paul Viellieux 7 months ago in RingCentral Web/Desktop App 1 Under review