RingCentral Web/Desktop App

Allow to add 3rd party phones on shared line.

Lots of blank lines, can only copy/paste Messages 1 screen at a time vs. selecting multiple consecutive lines for a longer conversation with someone, etc.

In Ring Central Phone - when we updated our status it showed up in the HUD. In Ring Central 22.4, it does not, and is very hard for users to actually find.

Hi folks! Often I look back in my emails to find a particular received fax, and its a huge pain to open each attachment. Would be very helpful to have the first page show in the body of the fax. Doesn't need to be full size either. I had this opti...

There should be an option to allow certain users access to other users direct call recordings. We should be able to delegate a department supervisor access to their employees recordings.

To reflect the recipient's name in the cover page even without saving the recipient's fax number in the contacts.

My business uses Ring Central to take inbound calls from over 100 small businesses nation wide. When we need to outbound call the clients back, I have the daunting task of scrolling through a list of over 100 possible 'call from' numbers in the dr...

The ability to add contacts to an existing text conversation. Currently this ability is not available.

Would allow a quick and easy integration to RC app from MS Teams, in addition to allowing a mixed usage of applications (per user preference) in a single organization.

Attached is current custom variables available. In RED would like additional variable for total page count. I see total page count being used on none custom cover page. Please implement for custom as well?