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RingCentral Web/Desktop App

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Add shared line to 3rd party phones

Allow to add 3rd party phones on shared line.
Marvin AME Zion Church 9 months ago in RingCentral Web/Desktop App 0 Under review

Copy/Paste Messages does not work well

Lots of blank lines, can only copy/paste Messages 1 screen at a time vs. selecting multiple consecutive lines for a longer conversation with someone, etc.
Earl Jordan 9 months ago in RingCentral Web/Desktop App 0 Under review

Heads Up Display Needs to Show Status

In Ring Central Phone - when we updated our status it showed up in the HUD. In Ring Central 22.4, it does not, and is very hard for users to actually find.
Brent Noel 9 months ago in RingCentral Web/Desktop App 0 Under review

Show first page of received fax in body of email

Hi folks! Often I look back in my emails to find a particular received fax, and its a huge pain to open each attachment. Would be very helpful to have the first page show in the body of the fax. Doesn't need to be full size either. I had this opti...
Ace Medical 9 months ago in RingCentral Web/Desktop App 0 Under review

Recording permissions

There should be an option to allow certain users access to other users direct call recordings. We should be able to delegate a department supervisor access to their employees recordings.
Billy Creasy 9 months ago in RingCentral Web/Desktop App 0 Under review

An option to edit/customize the "to" field when sending fax.

To reflect the recipient's name in the cover page even without saving the recipient's fax number in the contacts.
Lynce Andres 10 months ago in RingCentral Web/Desktop App 0 Under review

Sort 'call from' numbers

My business uses Ring Central to take inbound calls from over 100 small businesses nation wide. When we need to outbound call the clients back, I have the daunting task of scrolling through a list of over 100 possible 'call from' numbers in the dr...
Brian Rand 10 months ago in RingCentral Web/Desktop App 0 Under review

The ability to add contacts to an existing text conversation. Currently this ability is not available.

The ability to add contacts to an existing text conversation. Currently this ability is not available.
Steven RLM - Denver 10 months ago in RingCentral Web/Desktop App 0 Under review

API to allow flow of MS Teams messages and video meetings to and from RC app

Would allow a quick and easy integration to RC app from MS Teams, in addition to allowing a mixed usage of applications (per user preference) in a single organization.
Tim Cunningham 10 months ago in RingCentral Web/Desktop App 0 Under review

Custom Cover Page Needs Variable for Total Pages

Attached is current custom variables available. In RED would like additional variable for total page count. I see total page count being used on none custom cover page. Please implement for custom as well?
Luis Lopez 10 months ago in RingCentral Web/Desktop App 1 Under review