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RingCentral Web/Desktop App

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Roll call for employees scheduled for the day

Roll call for employees scheduled for the day
Tessa-Marie Louie about 1 month ago in RingCentral Web/Desktop App 1 New

When someone is on a call or video call, show who they are on a call with from your org

It would be very useful when a person is busy either call or video call, to show if you hover over their names, who from the organization, is on that call.
Marilyn Flores about 1 month ago in RingCentral Web/Desktop App 0 New

HUD restrict extensions in desktop application

As of right now RingCentral allows any user given HUD access in the RC Desktop APP to add any extension in the company (including executive staff). Allowing them to easily see the names of callers, recipients and length of call. This must be addre...
Admin-Steven Galante about 1 month ago in RingCentral Web/Desktop App 0 New

Adjust time on Administration>Message data export to reflect site time zones.

It would make the data easier to understand if the data was not in GMT. If there were an option to select the time zone, or if the data would simply use the time zone of the user/site, that would be excellent.
Mario Nardone about 1 month ago in RingCentral Web/Desktop App 0 New

Add the DID reports to monthly reports, Add information of devices and serial numbers of phone to analytics reports

To make it easier and more convenient than checking each devices or each information in admin portal
Jhaycee Amores about 1 month ago in RingCentral Web/Desktop App 0 New

VOICE entry for Messages and Texging

It would be great to hit a microphone button and speak to the message and texting app (like we do on our iphones) to send messages. Would work well if you had disabilities or preferred the voice to text option.
Lana Jern about 1 month ago in RingCentral Web/Desktop App 0 New

Please Add a Downloadable RingCentral App for Macbook M2 Chip

Dial Pad is missing in M2 Chip when RingCentral Desktop App is installed.
Gideon Balbarino about 2 months ago in RingCentral Web/Desktop App 0 New

3 extensions or phone numbers in one application

To have an option to log in to three extensions in one application.
Rinny Dela Cruz about 2 months ago in RingCentral Web/Desktop App 0 New

Auto Assign New Users to HUD

It would be extremely useful to have a new user automatically added to existing user's HUD automatically. This would ensure that all users can quickly contact a new user and not have to worry about manually adding them.
Jason Aubuchon about 2 months ago in RingCentral Web/Desktop App 0 New

Shared Status directly shown in the HUD

Last 10 years we used xphone with the teampanel. (its like the HUD of RingCentral). It would be a great improvement if the shared status shown in the HUD directly.
Matthias Georg Mest about 2 months ago in RingCentral Web/Desktop App 0 New