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RingCentral Web/Desktop App

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Default / Recalled Meeting Settings

When creating a new meeting in the app, it would be handy to be able to either configure default settings, or to have the settings from the last meeting remembered. At the moment, it defaults to 1 hr duration when I more often than not set mine to...
Drew Rothman 7 months ago in RingCentral Web/Desktop App 0 Under review

Screen Share with Audio

We would love to screen share with audio on the windows desktop app. I dislike having to long into ringcentral.com on the browser to use this feature since our whole team uses the windows desktop app
Fatmir Xhilaj 7 months ago in RingCentral Web/Desktop App 2 Already exists

Pop-up with extra information for a call queue

This pop-up will provide additional information for a call queue for example, a link to a certain page, or a message to the person answering the phone that lets them know if specific steps have to be taken for that specific call queue.
Leonel Aviles 7 months ago in RingCentral Web/Desktop App 0 Under review

Allow the RC Desktop app .exe installation to be installed silently

There is no easy way to mass deploy the RC app easily while also having it auto update. This is a very basic feature that every installer should have. Allowing a silent install would be beneficial to those who script their deployments out and for ...
Nate Smeal 7 months ago in RingCentral Web/Desktop App 0 Under review

Add a Social Recognition App into Ring Central app choices?

Can Ring Central add a Social Recognition app to the integrated app offerings? Some examples of Social Media apps are: https://www.kudos.com, workhuman, motivocity, nectar, etc.
Alyssa Zaccaria 7 months ago in RingCentral Web/Desktop App 0 Under review

Ability to add call log contacts to any list including global company list.

There needs to be an ability to save call log contacts to any contact list not just default to users personal list.
Marcus Troup 7 months ago in RingCentral Web/Desktop App 0 Under review

The ability to prevent update the task status in case if task is overdue for everyone but creator.

To have the ability, to define only by creator, if the task status is able or not, to be modified by the non-creator in case if task is overdue. In case if the flag=false/disabled the update function is disabled for non-creator users in case if ta...
Oleg Zaiat 7 months ago in RingCentral Web/Desktop App 0 Under review

Allow guests the ability to initiate video call

There are a few guest users on my team and previously they were able to start video calls but something has changed and they are no longer able to start the call. Please change it back so anyone can initiate a call with anyone on the team.
Kate Hamamoto 7 months ago in RingCentral Web/Desktop App 1 Needs more information

The ability to prevent update the task definition (title, team, category, assignees, due date-time, repeat, complete when, color tag, description) for everyone but creator.

To have the ability, to define only by creator, if the task definition is able or not, to be modified by the non-creator. In case if the flag=false/disabled the edit function is disabled for non-creator users.
Oleg Zaiat 8 months ago in RingCentral Web/Desktop App 0 Under review

Change presence and queue call availability from tray icon in Windows RC Desktop App

Should be able to right-click the RC App tray icon, in Windows, and select your presence status along with being able to accept queue calls. Instead users are required to fully open the RC App and change the status by selecting their profile avata...
Dan Brown 8 months ago in RingCentral Web/Desktop App 0 Under review