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RingCentral Web/Desktop App

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Provide non-updating Desktop App versions on a download page

Our instituion uses the non-update version of RC App for distribution via automated channels to our users desktops. These versions are apparently still maintained, but now we have to request RC staff provide us copies since the downloads.html no l...
Dean Eckstrom 8 months ago in RingCentral Web/Desktop App 0 Under review

Audio test feature RC app Windows

How come the app does not have tester for audio or video??? it has the setting to select but not to test it!!!
Javier Ortiz 8 months ago in RingCentral Web/Desktop App 0 Under review

In RC app/Glip, allow converting one-on-one conversations to Team (or some other archive option)

When a user is removed from Ringcentral, all Glip group or one-on-one conversations with that user are lost. With groups, you can convert them to a Team prior to deleting the user to conserve the conversation, but you can't do this with one-on-one...
Chris Rosa 8 months ago in RingCentral Web/Desktop App 0 Under review

Job Title Being Displayed in Contacts

I am messaging to see if in a future update, it would be possible to list the Job Title of an individual in the Contact Display of RingCentral. I have a screenshot of the area that I'm looking to see if it can be added.
Scott Guest 9 months ago in RingCentral Web/Desktop App 0 Under review

Add Adobe Workfront to ACO Desktop Application

Please add Adobe Workfront to the Application integrations on the desktop application
Justin Daly 9 months ago in RingCentral Web/Desktop App 0 Under review

Receive missed call notification for delegated calls

It would be great to add the ability to received notifications for missed calls for delegated calls. Often the Executive assistant needs to return missed calls and if they do not have access to the notifications, it's very limiting.
Eze Wosu 9 months ago in RingCentral Web/Desktop App 0 Under review

Make auto-receptionists numbers searching in the RingCentral app

I have several auto-receptionists numbers that are not searching in the RingCentral app. My only workaround is to create contacts for each user.
Ramon Alvarado 9 months ago in RingCentral Web/Desktop App 0 Under review

Smarter Meeting Reminders

I have users that report that when they are already in a meeting or call, the RC app will still pop up a reminder that they need to join the meeting - which they are already in. RC should already know they are in a meeting.
Brandon Patton 9 months ago in RingCentral Web/Desktop App 0 Under review

New Message Notification Color

Change the message notification to the same orange color as phone. The gray notification blends in and messages are missed at times.
Bill Love 9 months ago in RingCentral Web/Desktop App 0 Under review

URL Issue

I am Unable to send URL from SMS. Is there any feature that activate for this purpose.
Shane Palmer 9 months ago in RingCentral Web/Desktop App 1 Needs more information