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RingCentral Web/Desktop App

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Further develop the RC Workspace to be as good as RC phone space.

We use many platforms/apps for many different functions. These platforms have changed throughout the years but there will always be a need for the following. Communications platform, Tasks and project platform, Client database... among others. If ...
Marcus Briggs over 1 year ago in RingCentral Web/Desktop App 0 Under review

Synchronize the dial-by-name directory and the MVP contact list

Alleviate the need to maintain dial-by-name contacts in multiple places. Ensure that dial-by-name contacts are the same for callers and MVP users.
Denise DeLange over 1 year ago in RingCentral Web/Desktop App 0 Under review

Receive the security code through a phone call

I would like the ability to receive the security code through a phone call. Right now, I can receive it through my email. I am not always able to get to my email, but would like to receive the code through a phone call.
Dean Insana over 1 year ago in RingCentral Web/Desktop App 0 Under review

Cut down on video processing time

I created a test video that I recorded and it was about a 30 second video. It is still processing and it's been about 30 minutes so far. I was able to record a similar video with Snag It and that was a 10 second video and it took seconds to process.
Joe Sides over 1 year ago in RingCentral Web/Desktop App 0 Under review

Text and Contact organizing

In my specific role, I send a large number of texts every day that correlates to a set of contacts. Right now they just appear as an endless stream of texts. I would have the option to organize these into folders by date. This would allow me to ea...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow all posts to be deleted from a 'Team' in the RC client

Currently You can create any number of 'Teams' (chat channels) but if you want to delete posts from those chats you have to manually delete each post one-by-one. Proposed Can we have a facility where the administrator of a 'Team' channel can delet...
Alastair Fraser-Mitchell over 1 year ago in RingCentral Web/Desktop App 0 Under review

Make more individual groups (or teams) so I can separate my contact list.

I have realtors and customers. I would like to put realtors in a group (that is not on the same feed) so when I need to send text messages. Realtors are in their own group and customers in another.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

show the name of the line when sending texts on RC desktop app

This should be obvious. For some reason, RC won't show the name of the phone line when I'm sending a New text on the RC desktop app. It only shows a dropdown of numbers and I have to look up which business the line is for. SUPER INCONVENIENT. Plea...
Steve Kim over 1 year ago in RingCentral Web/Desktop App 0 Under review

# Outbound Connected calls KPI

For outbound call businesses, it is helpful to know how many of our outbound phone dials get answered (Connected).
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Improve the list of past meetings presented when Join Meeting is selected

When I click Join for a video meeting, there is a dropdown list of past invites. It shows only five rows, of which one has the description "RingCentral Video meeting" which is so vague that it is useless, another is a link to join my own personal ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review