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RingCentral Web/Desktop App

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Chrome Extension to Show Queue ID and caller ID for internal extensions

Beneficial to pretty much all that use it
Tony Puncher about 1 year ago in RingCentral Web/Desktop App 0 Under review

Bring back @referencing of tasks when posting a message

In classic app we could @ reference tasks, notes etc when posting a message now it seems only people can be referenced
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Show address in contact profile & maybe be able to edit what information is showing

I would like to show the address in the contact profile. We have the office 365 contacts connected and in outlook we have the address listed but when you look in the ringcentral profile, it is only showing the mobile number, email and department. ...
Tessa Mabrey about 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow RC App(Unified) as Call forwarding - aside from the RC Phone App

User would like to have the option to do Call forwarding from User to User using the RC Unified app. Call forwarding works in RC Phone - but users are migrating all their member in using RC App (Unified).
Guest about 1 year ago in RingCentral Web/Desktop App 5 Already exists

Need Lists option for Texting

I'm quite surprised this feature is not available and it was one of the main reasons I upgraded my account. I need to be able to organize my customers into different lists and be able to send them mass emails. ie: let's say I have 100 customers an...
Guest about 1 year ago in RingCentral Web/Desktop App 5 Under review

Enable "pause/mute" automatic call recording for call queue

Currently we are unable to pasus or mute recording in a call acceptted via call queue if we have automatic recording turned on. Please implement this feature as this will be a breach of Australian regulations.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow RingCentral to view shared contacts on a GMail account

If your employer has a list of contacts they use for a job and you want to have access to those same contacts Gmail allows you to "share" them between accounts so that any instant updates to the contact list will be shared between all that have ac...
Guest about 1 year ago in RingCentral Web/Desktop App 3 Under review

Leave comments on a repeating task and make those visible throughout the life of the task

In Classic version I could add a comment/reply that would be visible to users everyday of the task. So on Monday I could make a comment and on Thursday that comment is still visible on a daily repeat task. On the new version a comment made on Mond...
Guest about 1 year ago in RingCentral Web/Desktop App 2 Under review

Feature for Super Admins to Control Text Recordings in User Template

Currently, the only way for Super Admins to control the text recording would be under the Administrative settings in the RingCentral app. Super Admins can enable or disable message data exports for users. Along with that, there should also be an o...
Hannah Tieu about 1 year ago in RingCentral Web/Desktop App 0 Under review

Label faxes for future download

so i can come back to the fax and download it later
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review