RingCentral Web/Desktop App

Phone and Text unread/missed calls are showing up with an orange number, but messages is gray. This makes it very hard to see unread messages if you don't hear the sound.

When using the RC phone app or in meetings we have the ability to suppress background noise. We utilize the RC Contact Center and have received customer complaints on noise level. The RC web phone does not have the ability to suppress.

Currently, there does not seem to be an integration with the RingCentral MVP App and our desk phones. Meaning if I am logged in to the APP there is no feature that allows me to make the App my primary source for calls. If I am logged into the App,...

Other provider solutions do not require a DID to be assigned to an extension in order to use a desk phone or make external calls. There must be some way to provide this functionality in RingCentral in the future.

Hi Team Please include a auto response for SMS disable that the SMS is not working for faield for clients SMS

Want to collaborate directly in message and see who is reviewing, and editing a file. Right now you share the file, then you will have to download that file then you have you make the changes then add the new file back into message

Allow to add 3rd party phones on shared line.

Lots of blank lines, can only copy/paste Messages 1 screen at a time vs. selecting multiple consecutive lines for a longer conversation with someone, etc.

In Ring Central Phone - when we updated our status it showed up in the HUD. In Ring Central 22.4, it does not, and is very hard for users to actually find.

Hi folks! Often I look back in my emails to find a particular received fax, and its a huge pain to open each attachment. Would be very helpful to have the first page show in the body of the fax. Doesn't need to be full size either. I had this opti...