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RingCentral Web/Desktop App

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Allow all posts to be deleted from a 'Team' in the RC client

Currently You can create any number of 'Teams' (chat channels) but if you want to delete posts from those chats you have to manually delete each post one-by-one. Proposed Can we have a facility where the administrator of a 'Team' channel can delet...
Alastair Fraser-Mitchell over 1 year ago in RingCentral Web/Desktop App 0 Under review

Make more individual groups (or teams) so I can separate my contact list.

I have realtors and customers. I would like to put realtors in a group (that is not on the same feed) so when I need to send text messages. Realtors are in their own group and customers in another.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

show the name of the line when sending texts on RC desktop app

This should be obvious. For some reason, RC won't show the name of the phone line when I'm sending a New text on the RC desktop app. It only shows a dropdown of numbers and I have to look up which business the line is for. SUPER INCONVENIENT. Plea...
Steve Kim over 1 year ago in RingCentral Web/Desktop App 0 Under review

# Outbound Connected calls KPI

For outbound call businesses, it is helpful to know how many of our outbound phone dials get answered (Connected).
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Improve the list of past meetings presented when Join Meeting is selected

When I click Join for a video meeting, there is a dropdown list of past invites. It shows only five rows, of which one has the description "RingCentral Video meeting" which is so vague that it is useless, another is a link to join my own personal ...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Draft option in Fax

allows the option to set a draft to a fax that will be sent later to allow the option to edit out some information
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Create Condensed Task View with filter options

When viewing tasks created on teams that are set up, you need to scroll up/down to see even just a few tasks. It would be SUPER beneficial to have a 'condensed' view so that you can see numerous tasks in rows in one view. There is so much wasted s...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Dracula Theme

Dracula is a popular dark theme that is easy on the eyes. https://draculatheme.com/
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Call through phone from desktop app

Whilst using the Ringcentral desktop app, I think it would be very useful to be able to input calling number on the dial feature and the option that that call be made through the phone application or the desktop app. Much like how Windows Your Pho...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

The capability to send a prerecorded message to many people

There are moments that we need to send message to whole congregation through email, text, and voicemail. If I could use ringcentral to send a prerecorded message would help greatly.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review