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RingCentral Web/Desktop App

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Eliminate drop-down from "Voicemail" to "All Voicemail" (HUD also)

Unlike categories such as Fax or Text, here there's only one option, so I shouldn't have to click on Voicemail only to expose the only option of "All Voicemail." Waste of steps = waste of time. One button would do the trick.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Report robot calls and scams button

When using the RingCentral desktop app. (And mobile app would be nice) I would like to be able to flag a call from the call history that is a suspected robot or is clearly a scam. (Perhaps this is two different buttons) I get a lot of calls that h...
Marshall Christopherson about 2 years ago in RingCentral Web/Desktop App 0 Under review

Monitoring Impromptu Conference Calls

We have several users that have impromptu conference calls. They are requesting the ability to see who is on the call and then have the ability to drop callers as their part of the call is over. Currently, to insure that a caller that should not b...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Status in Contacts

We use the softphone in the RC app to lookup contacts and transfer calls. I feel like the internal people's status should be shown. It would be nice to see it there so you don't have to look at multiple things to figure it out.
Tessa Mabrey about 2 years ago in RingCentral Web/Desktop App 2 Under review

To import old messages from another carrier to RingCentral after the porting.

To import old messages from another carrier to RingCentral after the porting.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Disable file sharing by default

Disable all Manage file sharing until turned on by an ADMIN. Since this new app has 0 content examination end users can could sent what ever they wanted and get everyone in truck load of trouble. Since there is nothing in place currently which one...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to turn off "What's New" Promotions

My company has been using RingCentral for many years. Every time I use the app, I get interrupted in the process of performing a task by a "click here to..." notification. Not only am I fully aware of the features of RC, it is becoming burdensome ...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Editing RC meeting as a delegate (on unified app)

we would like our users to be able to edit meetings as delegates using the RC unified app. Looks like you are not able to do that with new RC unified app
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Only number associated with user is visible to him/her

There should be option where when number is assigned to user, he should be able to view and use only assigned number, not have list of all numbers that are there on the main account.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Chrome Extension: ability to keep a session live

Chrome Extension: ability to keep a session live, without any need to login again for longer time on the PC/chromebook even if the PC/chromebook has been shutdown .
Paul Aubert about 2 years ago in RingCentral Web/Desktop App 0 Under review