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RingCentral Web/Desktop App

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Route Outbound Call Directly to Recipient's Voicemail

Route Outbound Call Directly to Recipient's Voicemail
Mark Simons 28 days ago in RingCentral Web/Desktop App 0 New

Direct message scheduling

Different from your current schedule task feature. This benefits the sender. The functionality should mimic sms. Just the simple ability to schedule communications to individuals or set direct teams. The ability to include attachments is necessary...
Takedria Mingo-Berry about 1 month ago in RingCentral Web/Desktop App 0 New

Minimized At Startup

This has other ideas already submitted, but they're all old and it still hasn't been added. Most programs with an autostart at boot feature allow the user to set it to open minimized to the tray. This has been a requested feature for years and it ...
Ian Sprenkle about 1 month ago in RingCentral Web/Desktop App 0 New

Voicemail Unique Greetings based on Status Setting

Another very simple Mitel feature missing with RingCentral. It sure would be nice to have real Call Handle option when changing Share Status. Out of Office, In a Meeting, Vacationing, etc. Each status setting should have custom call routing option...
Scott Crawford about 1 month ago in RingCentral Web/Desktop App 0 New

troubleshooting button.

Add a troubleshooting button we can access on any page when something goes wrong we can hit the button and run a quick diagnostic check so when we call in we can tell you exactly what the issue is and we can get a quick fix instruction from you. T...
Patricia Sepulveda about 1 month ago in RingCentral Web/Desktop App 0 New

Add Microsoft Contacts to Ring Central in Teams

We tried to primarily use Ring CEntral within TEams as that is our organizational app and we wanted to use Ring Central as the backbone of our service. However, it doesn't pull in any of the users contacts or recognize them in Caller ID. This work...
Tim Irelan about 1 month ago in RingCentral Web/Desktop App 0 New

Increase sms limit per day

It would be better to increase sms limit to send per day from 2000 to at least maybe 5000 so we do not have to enroll in High Volume SMS since we will not be sending around 25000 sms per day.
RingCentral Tester about 1 month ago in RingCentral Web/Desktop App 0 New

Calendar view

mobile view does not allow full month view of calendar. Desktop view for calendar would great if able to pin to side bar for easy access and review
Savona Cajina about 1 month ago in RingCentral Web/Desktop App 0 New

Call Notes

Wish we could leave notes. Also wish that RC was more CRM stylish as other projects cost alot of money and RC could have it all in one with our ideas.
Cypress Dev about 1 month ago in RingCentral Web/Desktop App 0 New

be able to view presence status of deskphone users in RC Jupiter app HUD

The customer utilizes the HUD to see extensions that are active, online, offline, etc. Almost all end-users use the app which show in the HUD correctly but we've got 6 Polycom phones where the status does not change between when the phone is in us...
RC Tester about 1 month ago in RingCentral Web/Desktop App 0 New