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RingCentral Web/Desktop App

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The "Google" sign on button should work for Google SSO (it does not)

We use Google SSO. When we were testing the system we did not have "enforce SSO" enabled and the Google SSO button worked fine. We turned "enforce" on right before going live. SSO now does work if a user clicks on SSO button, or just enters their ...
Nathan Boyer almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Team Rooms with Guest Admins

I work with RingCentral App regularly. We often create groups that include many members of my domain and/or other domains. The issue is... the Team Admin must be from the creating organization. Is it possible for the creator of the Team to add Gue...
Rito Salomone almost 2 years ago in RingCentral Web/Desktop App 0 Under review

RingGroups to apps

Allow ring groups/users forwarding phones for a period of time to go to another user's desktop/mobile apps. This limitation doesn't make sense. If one user is going on vacation and needs to forward their phones, they can only forward to another us...
Cory Barnes almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Add an option to admin of the group to restrict a team member to delete any chat from the group. Also add a backup to chats in the Glip. (30, 60, 90 Days)

The organigation with not loss out on any important chat if it get deleted by mistakely or purosefullly by any team member.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Restore clickable URLs in RingCentral Mac client (even if non-standard)

I updated my RingCentral app on my Mac a while back (now version 21.2.10.452 Web, 21.2.10.949 Mac) and since then, an important feature no longer works: links with a non-.com URL that are posted in rooms are no longer clickable, meaning I need to ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to edit all extension call forwarding settings on RC app

Creating ticket in behalf of customer asking to have the ability to edit call handling in all extension like what they have on RC phone app. Ability to edit call handling for each users without admin access
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Send group SMS on chrome plugins.

We would like to have the group SMS feature to be added in chrome plugins. So we can send group SMS as well on the chrome plugins and not just on the app
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Glip/Unified App - Calendar Presence not syncing for dual calendars

More details here. The RingCentral Glip app has a handy feature called 'Calendar Presence'. My understanding of this is that any calendar that is associated with the relevant calendar (in my case, a Google Calendar) would be synced to indicate a '...
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

See log in and log out time of users on RC APP

It will be useful to see if users are logging in and out of their app so admin will always be aware who are always ready to take calls.
Guest almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Add Password Change to RingCentral App

The new app is great and continues to be improved. I would like to see an option for users to at least change their password from within the app. If possible, it would be nice for them to change their PIN and possibly see/change their secret quest...
Scott Walker almost 2 years ago in RingCentral Web/Desktop App 0 Under review