Skip to Main Content

RingCentral Web/Desktop App

Showing 1107 of 3902

Better visuals/setup on new RC

The new RC is just a vast, white landscape of text. Not having any color blocks to help the eye find things is a bad move. Also, moving the bottom manu to the left side was a mistake - now the app needs more real estate on the screen, which is not...
Andie Carole Byron about 1 year ago in RingCentral Web/Desktop App 0 Under review

Calling Hotlines

It would be best if we can call hotlines and support all numbers
Guest about 1 year ago in RingCentral Web/Desktop App 3 Will not implement

Populate IVR or site Extensions in company contacts

Allow the ability to populate Site extensions or IVR extensions in the company contacts so that operators can easily transfer to those extensions.
Martin Ruiz about 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow Auto-Receptionist to transfer to specific numbers in extensions

I have an admin account that is for all official calls (non-customer related) and that extension has 5 phone numbers associated with it. It would be great if the receptionist could transfer to a certain number in the extension instead of just the ...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add "Hub" to Office @ Hand windows app

The old Office @ Hand app had the "hub" button where you could see who was on a call and who they were on a call with. You call also see what #s were on park. This was very useful for many reason to all of my team members. Please consider adding s...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Enable Call Queue Pickup Members feature without requiring the "Enable me to pick up a monitored line on hold" option

There is a feature in a Call Queue that allows you to specify Pickup Members for the Queue but it only works if you have the “Enable me to pick up a monitored line on hold” option checked under the User’s Presence settings. But turning that settin...
Scott Hemme about 1 year ago in RingCentral Web/Desktop App 0 Under review

Static page | For not having to leave the ring

It would be nice to add an option for organizations to post their management tools inside the ring, such as a small static page that can be modified over time so that companies can post there the links they use, their tabs, or other documents. Th...
Guest about 1 year ago in RingCentral Web/Desktop App 1 Under review

Add Usage Reports for Glip

It would be really beneficial to be able to run analytics on Glip usage. We are using it to tell if remote workers are online and attending to messages, however there isn't any report that we can run to confirm our observations with data.
Lauren Sullivan about 1 year ago in RingCentral Web/Desktop App 2 Already exists

Allow the Teams folder to be rearranged in the left rail

The Teams folder should not be pinned to the bottom. Please allow it to be reordered like the other folders
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Have the ability to right click on a link to copy the link

Basic functionality
Guest about 1 year ago in RingCentral Web/Desktop App 1 Already exists