RingCentral Web/Desktop App

If you're dialing people and your hands are away from the phone and it's busy it keeps beeping and doesn't shut off like other dialers this is totally a big issue that should have an option to turn off. So it disables the busy signal after three s...

The ability to change our phone number within the app would be really nice.

When HIPAA is enabled, the functionality of receiving VM, Fax and text as attachments to the notification email is disabled. It would be great if there was a method to deal with this loss of functionality. A couple of suggestions: -Send email noti...

When giving a thumbs up, it's nice to have it be your actual skin tone, but for some reason the developers have seen fit to exclude people who are grey, green, or blue. I find this to be the worst sort of discrimination, the kind which affects me....

When we are in our apps individually logged in, it shows that we have missed calls when the call was answered by another team member. This causes issues for our business as we look at missed calls & return them if notified.

It would be useful to be able to send a text to personal contacts that have been added to groups. Having to add each personal contact individually is cumbersome and tedious! Anyone that uses RingCentral to send texts would benefit from this!

Would like the ability to create sub-tasks within a main task. The main task would only be complete once all the sub-tasks are complete.

Route Outbound Call Directly to Recipient's Voicemail

Different from your current schedule task feature. This benefits the sender. The functionality should mimic sms. Just the simple ability to schedule communications to individuals or set direct teams. The ability to include attachments is necessary...

This has other ideas already submitted, but they're all old and it still hasn't been added. Most programs with an autostart at boot feature allow the user to set it to open minimized to the tray. This has been a requested feature for years and it ...