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RingCentral Web/Desktop App

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Button to mute phone but not all other notifications

I would love to have a setting to be able to shut myself off from receiving incoming calls but not fully "do not disturb" so I can hear when people message me directly or if there is communications in chats. If we have it on DND now people message...
Nicole Valliere about 2 months ago in RingCentral Web/Desktop App 0 New

Ability to customize record call option in app

Ability to customize location for "Merge call", "Transfer call", "Record call", etc. in RC app to better accommodate work flows
Chad Peddycord about 2 months ago in RingCentral Web/Desktop App 0 New

Option to Customize App's Button while on a call

The customer would like to have the option to change the default buttons while on an active call. Currently, they have Mute, DialPad, Audio, Add, Video and More.
Ryan Ramat about 2 months ago in RingCentral Web/Desktop App 0 New

Allow multiple instances of the Ring Central Desktop app to be launched

Currently the phone HUD can be popped out to a separate window, but with all of the recent updates to the phone features of the ring app, it would be nice to have the phone section open separately from the messages section. Currently, when attempt...
David Lodge about 2 months ago in RingCentral Web/Desktop App 0 New

Ability to forward calls based on calendared events

We have in person staff meetings roughly every 2 weeks. I have entered these staff meeting into my Google calendar. I would love to be able to make it so whenever I am in these staff meetings, all messages and calls would be forwarded to my admins...
Jeff Russom about 2 months ago in RingCentral Web/Desktop App 0 New

Add messaging to Chrome add-on

We have just discovered the RingCentral add-on for Chrome and see that we are able to call and text directly through there. We are wondering if messaging functionality (like the existing messaging platform through the RingCentral app) will be adde...
Karren Lee about 2 months ago in RingCentral Web/Desktop App 0 New

A Carrier Lookup

A Carrier Lookup like the one twilio has but getting it to work with RC is out of my hands.
Cypress Dev about 2 months ago in RingCentral Web/Desktop App 1 New

Call RingCentral user extension to join video meeting

Your on a Video Meeting and you want to add someone directly to the meeting. An option to call an extension would be great.
Christopher LaPera about 2 months ago in RingCentral Web/Desktop App 0 New

Unsend and edit SMS

option to unsend or edit recent SMS, giving you the opportunity to fix a typo or pull back a message that you accidentally sent to the wrong person
Tester Account about 2 months ago in RingCentral Web/Desktop App 0 New

Dial by Extension During Voicemail Greeting

Greeting
Mark Simons about 2 months ago in RingCentral Web/Desktop App 0 New