RingCentral Web/Desktop App

Add a 'send' button to send a text similar to the 'send now' on the fax option. Would avoid confusion of how to send a text. I believe the desk phone app had a send button.

More hot keys in general, but It would be great to have hotkeys for all the new action options.

We have annual assessments for our field Employee signature required. Would be nice to use Ring Central text message with attached fillable PDF file for employee to sign.

The left hand side menu bar would be more useful if you could add custom links to it, like a link to go directly to Events > All Events > Month view, so you can get there in 1 click instead of 3. This way the things you use most often are ea...

The right side panel is nice for what it can display, but it should remember what you had displayed last. I would like employees to be able to see their tasks easier, the way it is now everyday you have to change the view to display tasks. There s...

We have a whole-company chat where people post irrelevant, IT issues every day. I do not need to be notified when someone posts there, but if I turn off the badge notifications for that, it also gets turned off for all other individuals and groups...

Similar to Apple's introduction

A number of our users have complained about the 4 screens they have to go through just to login on both the RC Desktop and RC mobile apps. First picking Sign In, then a screen with how to sign in, then your e-mail/phone number, then finally your p...

Ring Central "Classic" would show the icon from a status next to the user name in the left hand column of the app. Hovering over the icon would show the status text (including custom status text). This is not implemented in the new Ring Central Ap...

It would be more convenient for the customer if the system can allow the same email address to be used as a log in credential even if email address also associated to another account.