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RingCentral Web/Desktop App

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Add profile feature for Video & Audio Settings

Selecting a custom named profile would establish video & audio settings. i.e. an "Office" profile would establish different video & audio settings than a "Home" profile. For those that have desks at both home and office - it would simplify...
Dave Yoder about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add capacity to have no numbers/people selected on the left side

There is no way to have no number/person selected on the left side of the text screen. If the highlighted person send a new text, it automatically shows as read, so can be easily missed. Please add a way to have nobody selected so texts aren't mis...
Dr. Miles Nichols about 1 year ago in RingCentral Web/Desktop App 0 Under review

add checklists to messaging

It would be really nice to be able to create a checklist, or to-do type list in direct messages and teams. Maybe this could be implemented by adding the option for multiple check-boxes on a task?
Ian Doyle about 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to toggle when you want to allow calls to go to your pickup group

We would like a toggle that can be used when you want to allow your inbound calls to go to your pickup group. For example, when someone calls your direct number/extension, and the toggle is off, the pickup group should not be alerted about the inb...
Calvin Lee about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

DND for Invisible Status

Make it so when you go invisible, DND is enabled as well so you do not get calls. We have receptionist that sometimes leave during office hours and the DND status makes it look like they are in the office still when they are not.
Brayden McGraw about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Limit number of calls presented to a queue

customer had 3 phone liness before switching to Ring. Fourth caller got a telco busy-we want to replicate
Unified Technologies about 1 year ago in RingCentral Web/Desktop App 0 Under review

Add a disclaimer/link or remove non-functional settings from apps that show them as available.

This is regarding the RingCentral MVP app and the cell phone apps and their functionality for forwarding calls. As confirmed by two of your support reps and a support supervisor, the call forwarding from another forwarded call ( Ring in Order ) do...
Steve Wilson about 1 year ago in RingCentral Web/Desktop App 0 Under review

Analytic App that could be run on a laptop connected to the customers LAN. This program would analyze and verify that all necessary parameters are being met on the associated router. Open ports, QOS, Etc.

Pre installation actions.
Stephen Shaffer about 1 year ago in RingCentral Web/Desktop App 0 Under review

Ring Central MVP Silent Uninstall for user-installed .exe?

Issue: Please provide an automated "silent" way to uninstall the user-installed version of the Ring Central MVP application for Windows desktop. Workarounds: I am able to manually uninstall it when logged in as the user from either the Control Pan...
Peter Z. over 1 year ago in RingCentral Web/Desktop App 0 Under review

Connectors for Avaya Cloud Office to use with the Microsoft Power Suite

This would allow for more automatic integration between Microsoft Apps and Avaya. These would be for things like posting in chats/teams or creating Tasks, Events, and Meetings depending on data received from another source (a new email, data from ...
Michael Myrtle over 1 year ago in RingCentral Web/Desktop App 0 Under review