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RingCentral Web/Desktop App

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Add-in for Microsoft Edge

I would like to be able to use the click to call function in my CRM, but there is no app or add in for microsoft edge.
Keith Lenz 6 months ago in RingCentral Web/Desktop App 0 Under review

Include Property ware to Integrate with Ring Central

Hi as a company that uses property ware a lot. We need to have a way to synchronize Property ware to Ring Central.
Alberto Pontillas 6 months ago in RingCentral Web/Desktop App 0 Under review

Display My Caller ID while on a call

In previous RingCentral DialPad versions, my caller ID remained viewable throughout an active phone call.On this newer version (Web: 22.3.30.1620 2022-09-19 17:44:15), I was hunting for my caller ID while I was on an active call. In the conversati...
Rachel Strand 6 months ago in RingCentral Web/Desktop App 0 Under review

Video meetings sync to events on calendar

scheduling video visits either for oneself or for others showing on the calendar events in the workspace if scheduled in google workspace. Having an overall look of upcoming, current, or future all at once instead of a listed view.
Paige Cook 6 months ago in RingCentral Web/Desktop App 0 Under review

Allow individual users to export their own Direct Messages

Can we get the RingCentral app to allow individual users to download their own Direct Messages based on the conversation? Currently only those with appropriate rights and download the DMs but its all of the DMs. This change will allow a user to ex...
Pete Wells 6 months ago in RingCentral Web/Desktop App 0 Under review

Make call queue faxes accessible in the RC app

When a call queue receives a voicemail the members of the queue are able to access the message via the RC app. When a fax is received by the queue the members are NOT able to access that message via the RC app. Could that be fixed so that all mess...
David King 6 months ago in RingCentral Web/Desktop App 0 Under review

Customize startup view for desktop app

I mostly use the Text page, and I wish there were a way to customize my settings so that RC would automatically open to Text instead of Message. Message seems to be the default, so I just waste a few seconds every morning clicking over to Text.
Colby Mills 6 months ago in RingCentral Web/Desktop App 0 Under review

Pin Text Messages

Like in Whatsapp and iMessage, create the ability to pin favorite contacts or most interacted chats, so they would always stay on top.
Sandro Bastien 6 months ago in RingCentral Web/Desktop App 0 Under review

Insert tables in application chat messages

Useful to copy and paste tables into messages.
Rob Dearth 6 months ago in RingCentral Web/Desktop App 1 Under review

Notifications for messages reactions

Please add notifications when another user reacted to your message with emoji.
Serhii (Sysadmin) S114 6 months ago in RingCentral Web/Desktop App 0 Under review