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RingCentral Web/Desktop App

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Parked Call Glip Message vs. Text

The pre-formatted message that comes up when you park a call in the desktop app is great! But it sends a text message. Our users are using Glip. Possible to give an option to copy text to a Glip instead?
David Freitas about 1 year ago in RingCentral Web/Desktop App 0 Under review

Show Call From number in RingCentral App

The Ring Central Phone would show the Call From number during the call. This was a great feature for when you would leave a voicemail you can provide the correct callback number. especially if you have multiple lines. however the phone app is bein...
Blake Wilson about 1 year ago in RingCentral Web/Desktop App 0 Under review

Forwarding html emails

Keeping html format of transferred emails.
Mélanie Tremblay about 1 year ago in RingCentral Web/Desktop App 0 Under review

Enable the RingCentral App to use the *9 mute feature

Ring central App does not allow us to use the *9 feature unless call is transferred from the desktop.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

Contact Notes LARGER TEXT block for viewing and editing

I have synced my Outook365 Contacts and works well so far. It does bring my contact notes over to the address book however it only shows one tiny line.. If this could be put in a much larger text box (multi Line) and RESIZABLE this would be extrem...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Make "Post Message Via Email" dialogue accessible at top level team sub-menu

Said simply - make it work the way it did in RingCentral (GLIP) Classic. On the left side nav for teams, there are the three dots for a sub menu for teams. Currently the options are: Mark as unread Open team profile Notification preferences Move c...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to 'watch' / 'follow' a message conversation

It would be handy to be able to watch or follow a conversation so that if someone replies to a message that you are interested in, you can be alerted. Use case: Colleague A writes a question into a team space. You also need to know the answer to t...
Ty Stephens over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow adding to contacts from browser call tab

When using app.glip.com from a web browser to make a call. The absolutely ideal time to add the personal being called or calling to contacts etc is while on a call. Please an ability to add to contacts from the phone dial page. All after a call fi...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Date stamp / Time stamp viewable on TEXT list

In prior version, you were able to see the date / time stamp along with the body of the text in a list format without having to hover over or click into every text. This makes it difficult to find communications. Please give an option as to how to...
Vince Grant over 1 year ago in RingCentral Web/Desktop App 1 Under review

The "Google" sign on button should work for Google SSO (it does not)

We use Google SSO. When we were testing the system we did not have "enforce SSO" enabled and the Google SSO button worked fine. We turned "enforce" on right before going live. SSO now does work if a user clicks on SSO button, or just enters their ...
Nathan Boyer over 1 year ago in RingCentral Web/Desktop App 0 Under review