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RingCentral Web/Desktop App

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Create a way for us to call pts back directly from email instead of having to go back and forth between missed call log and ring app.

please allow access to dial the number directly from the missed call email. It is not efficient the way it is currently set up. You have to write down all the missed call numbers, and then go back to Ring app dial pad to call each one.
Alex Cochrane 11 months ago in RingCentral Web/Desktop App 1 Needs more information

Synchronize the dial-by-name directory and the MVP contact list

Alleviate the need to maintain dial-by-name contacts in multiple places. Ensure that dial-by-name contacts are the same for callers and MVP users.
Denise DeLange 11 months ago in RingCentral Web/Desktop App 0 Under review

Receive the security code through a phone call

I would like the ability to receive the security code through a phone call. Right now, I can receive it through my email. I am not always able to get to my email, but would like to receive the code through a phone call.
Dean Insana 12 months ago in RingCentral Web/Desktop App 0 Under review

Cut down on video processing time

I created a test video that I recorded and it was about a 30 second video. It is still processing and it's been about 30 minutes so far. I was able to record a similar video with Snag It and that was a 10 second video and it took seconds to process.
Joe Sides 12 months ago in RingCentral Web/Desktop App 0 Under review

Text and Contact organizing

In my specific role, I send a large number of texts every day that correlates to a set of contacts. Right now they just appear as an endless stream of texts. I would have the option to organize these into folders by date. This would allow me to ea...
Guest 12 months ago in RingCentral Web/Desktop App 0 Under review

Allow all posts to be deleted from a 'Team' in the RC client

Currently You can create any number of 'Teams' (chat channels) but if you want to delete posts from those chats you have to manually delete each post one-by-one. Proposed Can we have a facility where the administrator of a 'Team' channel can delet...
Alastair Fraser-Mitchell 12 months ago in RingCentral Web/Desktop App 0 Under review

Hello, I have an application in my dental software that requires a simultaneous ring function to display patient information on our workstations. I was hoping to add a feature that when calls are directed into the que it will also ring to that external number as well. Is this possible?

we want that all members on the group will ring simoultaneous at the same time an external number
Guest about 1 year ago in RingCentral Web/Desktop App 1 Needs more information

Make more individual groups (or teams) so I can separate my contact list.

I have realtors and customers. I would like to put realtors in a group (that is not on the same feed) so when I need to send text messages. Realtors are in their own group and customers in another.
Guest about 1 year ago in RingCentral Web/Desktop App 0 Under review

show the name of the line when sending texts on RC desktop app

This should be obvious. For some reason, RC won't show the name of the phone line when I'm sending a New text on the RC desktop app. It only shows a dropdown of numbers and I have to look up which business the line is for. SUPER INCONVENIENT. Plea...
Steve Kim about 1 year ago in RingCentral Web/Desktop App 0 Under review

Turn On/Off the Message and Video Capabilities of the RC App

Capabilities to turn off the message and video since some only need the phone capabilities to use the service and not the added features
Guest about 1 year ago in RingCentral Web/Desktop App 1 Already exists