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RingCentral Web/Desktop App

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Contact Notes LARGER TEXT block for viewing and editing

I have synced my Outook365 Contacts and works well so far. It does bring my contact notes over to the address book however it only shows one tiny line.. If this could be put in a much larger text box (multi Line) and RESIZABLE this would be extrem...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Make "Post Message Via Email" dialogue accessible at top level team sub-menu

Said simply - make it work the way it did in RingCentral (GLIP) Classic. On the left side nav for teams, there are the three dots for a sub menu for teams. Currently the options are: Mark as unread Open team profile Notification preferences Move c...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to 'watch' / 'follow' a message conversation

It would be handy to be able to watch or follow a conversation so that if someone replies to a message that you are interested in, you can be alerted. Use case: Colleague A writes a question into a team space. You also need to know the answer to t...
Ty Stephens over 1 year ago in RingCentral Web/Desktop App 0 Under review

Allow adding to contacts from browser call tab

When using app.glip.com from a web browser to make a call. The absolutely ideal time to add the personal being called or calling to contacts etc is while on a call. Please an ability to add to contacts from the phone dial page. All after a call fi...
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review

Date stamp / Time stamp viewable on TEXT list

In prior version, you were able to see the date / time stamp along with the body of the text in a list format without having to hover over or click into every text. This makes it difficult to find communications. Please give an option as to how to...
Vince Grant over 1 year ago in RingCentral Web/Desktop App 1 Under review

The "Google" sign on button should work for Google SSO (it does not)

We use Google SSO. When we were testing the system we did not have "enforce SSO" enabled and the Google SSO button worked fine. We turned "enforce" on right before going live. SSO now does work if a user clicks on SSO button, or just enters their ...
Nathan Boyer over 1 year ago in RingCentral Web/Desktop App 0 Under review

Team Rooms with Guest Admins

I work with RingCentral App regularly. We often create groups that include many members of my domain and/or other domains. The issue is... the Team Admin must be from the creating organization. Is it possible for the creator of the Team to add Gue...
Rito Salomone over 1 year ago in RingCentral Web/Desktop App 0 Under review

Cheaper license for phone use only

Add a cheaper license type for digital lines assigned to a phone (not a user) Allow it to use intercom/paging and be part of a queue, but won't need meeting support or eFax This makes sense in offices where phones are shared but hotdesking isn't a...
Cory Barnes over 1 year ago in RingCentral Web/Desktop App 0 Under review

RingGroups to apps

Allow ring groups/users forwarding phones for a period of time to go to another user's desktop/mobile apps. This limitation doesn't make sense. If one user is going on vacation and needs to forward their phones, they can only forward to another us...
Cory Barnes over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add an option to admin of the group to restrict a team member to delete any chat from the group. Also add a backup to chats in the Glip. (30, 60, 90 Days)

The organigation with not loss out on any important chat if it get deleted by mistakely or purosefullly by any team member.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Under review