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RingCentral Web/Desktop App

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Insert tables in application chat messages

Useful to copy and paste tables into messages.
Rob Dearth 7 months ago in RingCentral Web/Desktop App 1 Under review

Notifications for messages reactions

Please add notifications when another user reacted to your message with emoji.
Serhii (Sysadmin) S114 7 months ago in RingCentral Web/Desktop App 0 Under review

Please allow for a notes section under voicemails AND return the text button on the web app under Voicemail.

With multiple users it would be very helpful to be able to make a note if a VM was replied to. And I would like to see the Text option returned to the Voicemail section as now we have to take extra steps to text back someone via desktop.
Cloudy Doerre 7 months ago in RingCentral Web/Desktop App 0 Under review

Being able to search for faxes in messages by their phone number or their company name.

After attempting to search for faxes sent to the line, I discovered that you can't search just by phone #, or by company name, but that you have to use the first and last name fields. This makes it harder, as sometimes multiple people use one fax ...
Denise Downey 7 months ago in RingCentral Web/Desktop App 0 Under review

ability to see how long a user has been online but inactive.

It would be beneficial to be able to see if users have their RingCentral turned on but have been inactive for a long period of time. This is needed for employees who are off site and their main responsibility is answering and making calls. Being a...
Katherine Vardanian 7 months ago in RingCentral Web/Desktop App 0 Under review

Share Status - It would be nice to be able to change your status and your presence at the same time.

As it stands now, it takes 6 clicks to change your status and your presence.
Cindy Strutman 7 months ago in RingCentral Web/Desktop App 0 Under review

Make my active phone number Highly Visible inside my desktop phone application

I manage 3 different Ring Central phone numbers. Would you folks make the phone number that is active inside my desktop phone application Highly Visible at all times when I am in the desktop application? Maybe in the blue ribbon at the top.
Craig Duran 7 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

All users should see voicemail and text messages

All users should be able to see text messages and voicemails and not just the assigned "operator". With several users it's difficult if only one person can see voicemails and texts, especially in a busy office so it would nice if other users could...
PSIA AASI Northwest 7 months ago in RingCentral Web/Desktop App 0 Under review

POP feature having agency management customers exhibit when calling into office

https://www.hawksoft.com/agency-management-system/tour/phone-integration/ Ring Central is a highlighted vendor of Hawksoft for this feature platform. Hoping to make this a reality because this is why I came to Ring Central.
Steven Hauck 7 months ago in RingCentral Web/Desktop App 0 Under review

Requesting disabling of Chat, Texting, Video Conferencing from the computer and mobile application

I need to disable chat/texting/and video conferencing due to compliance rules (as we are in the financial services industry). Our firm will only be utilizing ringcentral for inbound/outbound calling. This is a requirement of our compliance departm...
Smita Samant 7 months ago in RingCentral Web/Desktop App 0 Under review