Skip to Main Content

RingCentral Web/Desktop App

Showing 1099

Show phone text history list

A list of senders in the detail area when you click text button in the left column (like you have for voicemail and fax already) was in the RC Phone app, miss it in the upgrade.
David Belokonny over 1 year ago in RingCentral Web/Desktop App 0 Already exists

Filter phone items

Unread, Urgent and other default and custom flags would be helpful as filters in the history list. Buttons in the left panel within each section (like All voicemail exists now) and selectable in the Filter search box.
David Belokonny over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Option for organization to limit status options

Executive wants to hide 'Invisible' status as a choice, limiting to either available or do not disturb.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Enable SMS for New Zealand numbers

Hi, It would be helpful if we have the ability to enable SMS feature for New Zealand numbers. It will be a big help if users can communicate thru SMS with their clients in New Zealand using their New Zealand number as SMS ID.
Guest over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

[ignore me] test status flow

status workflows
Sofia Nguy over 1 year ago in RingCentral Web/Desktop App 1 Will not implement

Disable Recording Function for Specific Users

There are certain members in our company that should never have their calls recorded. Since a lot of people work from home, they should be able to have privileged conservations without the line being recorded.
Guest over 1 year ago in RingCentral Web/Desktop App 3 Under review

Display full name of contact on inbound calls

When a client within our contacts calls in on the application only the initals are shown and not the full name so we really have no idea who it is until we pick up the call which is no use to us and I can imagine to anyone with more than 5 people ...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review

Colorblind Setting

Allow users to enable a colorblind feature that makes presence indicators change to shapes (X, checkmark, -) for "Do not disturb", "Available", and "In a a call". A significant portion of the population cannot distinguish between the green and red...
Greg Vermilion over 1 year ago in RingCentral Web/Desktop App 3 Under review

Integration with Hubspot

Any idea if you will be looking to integrate with Hubspot in the future? https://www.hubspot.com/
Guest over 1 year ago in RingCentral Web/Desktop App 2 Already exists

User(s) currently taking calls in call queue(s) should be notified for incoming calls

Currently in a call queue, when one of the user is on a call and an incoming call comes in, the user currently taking the call won't be notified about the call. Only the other free users are. As a result, there should be an option in the call queu...
Hannah Tieu over 1 year ago in RingCentral Web/Desktop App 0 Under review