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RingCentral Web/Desktop App

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List Queue lines as "Queues" on the app rather than "Direct"

Currently on dropdown menu in RingCentral App, where you select which number to call from, both your personal line and any call queues you are in appear as "Direct". Could the Call Queue lines appear as "Queue" to help users differentiate their nu...
Kyle Workman almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Segregation of contacts on Apple iPhone and sort via Last Name/First Name

To categorize my contacts in different categories
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

The ability to disable features company wide

The ability to disable Glip/Message and other features (like Tasks, Events, Files and Notes). Where our users cannot use these features. Basically a toggle to allow the feature to be used or not
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Multi-select participants to create team

Or any faster way (like drag-drop) to create a large team without having to type every name/adress. And it's really difficult to know who you already added since the name is not greyed when you typed a name.
Mélanie Tremblay almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Change defualt time zone in ringcentral scheduleing

The reason we want this change is so that we don't have to remember to the change the time zone all the time when creating lots of meetings.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Copy and paste up to 50 numbers into recipient box at once for texting tool

Copy and paste up to 50 numbers into recipient box at once for texting tool either by control copy or by CSV file.
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to clear individual @mentions in @mentionfeed

Use case: When I am looking at my @mention feed, I am forced to see all my @mentions, including ones that I've already addressed. Then I have to comb through to find the ones I actually need to take action on. Possible solve: Allow me to X out or ...
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Feature Request: Glip Direct Message Filtered Alphabetically

Currently, on Glip (RC Unified app), under Direct Messages, whoever sends you the most recently message will be the one to appear first on the list. Along with that, there is also be a way for users and admins to filter out the list of users alpha...
Hannah Tieu almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Add the ability to copy and paste from Excel into a Message

I would like to be able to copy numbers and text from Excel and keep everything "as is" in 2 dimensions (in a grid). The information currently is pasted in a single column in the message so the table format is lost.
Ghislain Beattie almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Able to copy message by just one click using the RingCentral app

Able to copy message by just one click using the RingCentral app
Guest almost 2 years ago in RingCentral Web/Desktop App 0 Under review