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RingCentral Web/Desktop App

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Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
over 3 years ago in RingCentral Web/Desktop App 152 Planned

Contacts: Adding Non RingCentral Users to Company Contacts

How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?
over 3 years ago in RingCentral Web/Desktop App 25 Future consideration

Support for threaded conversations

When an org depends on Glip conversations to handle all sorts of matters throughout the day, it's easy to loose a thread in the current schema.   Add support for threaded conversations, please.  This will be understandably difficult given the vari...
over 3 years ago in RingCentral Web/Desktop App 30 Planned

Add ability to Forward Voicemail from Desktop App and Plugins.

Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs to forward it, they have to log into the website to do it. The apps are great and really leave no reason to ev...
over 3 years ago in RingCentral Phone / RingCentral Web/Desktop App 22 Planned

Use the app in conjunction with a physical phone

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...
Kimberly Colucci-Nyari over 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 16 Under review

Separate ring for Desktop app and Mobile app

Call Handling & Forwarding to separately ring Desktop & Mobile Apps
Guest almost 3 years ago in RingCentral Web/Desktop App 23 Planned

Read notification for RingCentral messages

No description provided
Ben Stutzman over 3 years ago in RingCentral Web/Desktop App 44 Future consideration

RingCentral App Polling integration

I am a RingCentral App user, with a parliamentary style organization using RingCentral. We don't have any access to poll our members. Because our members are always voting, I was wondering if you all could add the option for a poll or vote in each...
over 3 years ago in RingCentral Web/Desktop App 4 Future consideration

Clicking Ignore Call or Declining the call does not stop ringing other assigned devices

Customers that are using a combined setup, RC App, RC Mobile or a deskphone can ignore the call on RC App but the call will continue to ring on the other devices. If on any of these devices the ignore call is selected it should stop the ringing on...
Lothar Kirchen over 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Notifications: Task assigned/reassigned to me

Allow notifications (email/desktop/mobile) when a new task is created and assigned to me, or when a task is reassigned to me. And add notification number/bubble on the task menu icon.Currently, I have to have notifications for all team messages- s...
Guest over 2 years ago in RingCentral Web/Desktop App 2 Future consideration