Skip to Main Content

RingCentral Web/Desktop App

Showing 1179

Use the app in conjunction with a physical phone

Add a feature where you can use the app while also using a desk phone. Background: We came from Mitel, where the app worked with the physical phone. So, if you were on your physical desk phone and you also had the desktop app open, the app would s...
Kimberly Colucci-Nyari about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 16 Under review

Separate ring for Desktop app and Mobile app

Call Handling & Forwarding to separately ring Desktop & Mobile Apps
Guest over 2 years ago in RingCentral Web/Desktop App 22 Under review

Desktop App: Memory Usage too high

Has anyone else noticed that the Softphone application gobbles up memory? My front counter PC is an average PC. Dual Core, 4GB of memory, hybrid hard drive. Lately I've noticed it was just dogging. HD light on constantly. All I ever really run on ...
over 3 years ago in RingCentral Web/Desktop App 5 Under review

Show availability/status in Company contact list.

Just had a use case, where an employee was trying to find someone in a dept to call, but there isn't an easy way to see who's working. Right now you'd have to start a conversation with each person, or click each person in the company contacts to v...
Chris Rosa over 2 years ago in RingCentral Web/Desktop App 9 Under review

Looking to arrange HUD by Dept/group

It would also be nice if we could arrange our HUD by Dept so we can quickly identify our teams.
Jake Fletcher IT almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Please add an optional setting to automatically forward all calls when on a call or video.

When on a call, there is currently no way to automatically silence or forward incoming calls. This is disruptive to the current call, especially because the ringing of the incoming call is louder than the person on the current call. The user can c...
Brita Rust over 2 years ago in RingCentral Web/Desktop App 1 Under review

Increasing Paging Only group to more than 25 devices

I have a client that needs to use this feature for tornado warnings, tornado drills, fire drills, mass alerts to the company. They have 75 devices on hand in various rooms throughout the facility and need to be able to page all of them to alert in...
Alex Cooley over 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 14 Under review

Remove Profile Picture

Please include the ability to remove (not change) profile picture and change to initial system default.
Guest over 2 years ago in RingCentral Web/Desktop App 8 Under review

New RingCentral - no date stamp for text messages from the day of

Date and time stamp should be included in all text messages being sent within the RingCentral desktop app. At times, this is used in conjunction with our Accounting team to receive confirmation from users to approve certain matters. Having the tex...
Bianca Delgado 11 months ago in RingCentral Web/Desktop App 2 Under review

We can't delete tasks or remove them from already deleted groups.

We can't delete tasks or remove them from already deleted groups.
Алихан САПАРОВ about 2 years ago in RingCentral Web/Desktop App 1 Under review