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RingCentral Web/Desktop App

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Using Powershell script to Uninstall all RC Apps

We found in RC's site a PowerShell script to uninstall all RC apps from our devices, however, we are experiencing some difficulties pushing the script with GPO and Intune. We would like some help from a RC engineer and provide us a better understa...
John Paul Ramirez about 11 hours ago in RingCentral Web/Desktop App 0 New

Fix Left click hold + Scrolling when copying SMS thread contents

All Users would benefit from this when they need to copy their SMS threads into a document case for recording. The app currently only will copy the visible SMS thread and will not allow anything further. It looks like it does, except when going ba...
Brent Harkey about 14 hours ago in RingCentral Web/Desktop App 0 New

Disable beep sound whenever I monitor an account.

484-229-3859
Doug Parks about 15 hours ago in RingCentral Web/Desktop App 0 New

pre-recorded messages played on the paging system

I would like to have pre-recorded messages played on the paging system. For example, fire drills, tornado warnings, etc. Can this be achieved through Ring Central where the receptionist can play a recording through the paging system to alert every...
Ralph Reyes 1 day ago in RingCentral Web/Desktop App 0 New

Mac app status bar indicator when on call

When on a call in Mac app, it would be useful to have an icon in the status bar at the top showing in call. So if other party hangs up, I would want to know that the call has ended. This is useful when multi-tasking and the RingCentral app is not ...
Jacob Gur 2 days ago in RingCentral Web/Desktop App 0 New

Add option to set a time limit to automatically rejoin call queue after # minutes.

We have users that remove themselves from the call queue when they go on break, but then forget to put themselves back in. Even if we could select the time limit that they can take themselves out of queue, so that they would automatically go back ...
Jim Gordon 3 days ago in RingCentral Web/Desktop App 0 New

Sync contacts into Outlook via a sub-folder in RingCentral desktop app

Sync contacts into Outlook via a sub-folder in RingCentral desktop app
Rinny Dela Cruz 3 days ago in RingCentral Web/Desktop App 0 New

Shared Voicemails: Increase number of voicemail boxes per co-recipient

It would be very useful for business owners to be able to add themselves to all voicemail boxes as co-recipients, that way they can easily access all voicemails. Currently the limit of voicemail boxes per co-recipient is 5. It would be helpful to ...
Team 8 The Great 3 days ago in RingCentral Web/Desktop App 0 New

Variation of Notification Color on RC App Icon

The red dot for unread messages and unvisited missed call logs is plain; It should have variety wherein it should show green for messages, red for missed calls, and other types.
Jorge Mico 4 days ago in RingCentral Web/Desktop App 0 New

Use full screen for screen sharing

Since the last Ringcentral update, we have noticed the screen view for the person who is watching the shared screen is not the full screen, but rather has a lot of grey space around it. This is true even if screen is maximized. We would like it to...
Lisa Jackson 4 days ago in RingCentral Web/Desktop App 0 New