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RingCentral Web/Desktop App

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Enabled multiple call queues to be managed on the apps

Enabled multiple call queues to be managed on the apps
Rinny Dela Cruz 2 months ago in RingCentral Web/Desktop App 0 Under review

Remove Blocked option from dial pad when making an outbound call.

We do not want our sales agents to have the option to select Blocked on the dial pad to block their caller ID when making outbound calls.
Anthony Shade 2 months ago in RingCentral Web/Desktop App 0 Under review

Add external fax # to Cover Page

Would like to be able to add an external fax# as the Return Fax# for fax Cover Pages. We use it for sending faxes ONLY.
Bay City Fax 2 months ago in RingCentral Web/Desktop App 0 Under review

Under contact in RC App, wants to have an option to select number for SMS as default

Under contact in RC App, wants to have an option to select number for SMS as defauldefault
Ralph Reyes 2 months ago in RingCentral Web/Desktop App 0 Under review

An option to conference a call without placing it on hold then add a new call.

To have the option to conference a call then dial the number and hit conference again to merge instead of placing current call on hold, add new call, then transfer.
Rose Smith 3 months ago in RingCentral Web/Desktop App 0 Under review

Some snappy features missing

The desktop app does not have a easy way to delete all the records. Or often referred to as a delete all command. Another great feature it's lacking the ability to leave notes on numbers a lot less difficult than it already is. This would be reall...
Cypress Dev 3 months ago in RingCentral Web/Desktop App 1 Under review

Add Ability to Sort by Unanswered Calls

Please add the ability to sort the phone voicemail list so that unheard messages are at the top. The small dot is very easy to miss when scrolling.
Brett Weiss 3 months ago in RingCentral Web/Desktop App 0 Under review

No text labels or alt text for keyboard accessibility

Lots of buttons and controls both on the RingCentral application on windows and on the website have no text labels or alt text and they can not be used with the keyboard. http://w3.org/WAI and http://www.webaim.org have great web page accessibili...
Maribel Lopez 3 months ago in RingCentral Web/Desktop App 0 Under review

Create a Contact Category or have the ability to View More Contact Info under Contact View / Or

I am wondering if RingCentral would allow a feature with an option to view more contact information such as Name, Title, Company, and Notes when viewing in Contact. More specifically, under Quick View or Personal. I work with insurances direct con...
Kinnaly Amodio 3 months ago in RingCentral Web/Desktop App 0 Under review

Add shared calendars for Office 365 sync integration

Allows users who manage public calendars easier access for Ring Meetings
Intelesys Admin 3 months ago in RingCentral Web/Desktop App 0 Under review