RingCentral Web/Desktop App

Enabled multiple call queues to be managed on the apps

We do not want our sales agents to have the option to select Blocked on the dial pad to block their caller ID when making outbound calls.

Would like to be able to add an external fax# as the Return Fax# for fax Cover Pages. We use it for sending faxes ONLY.

Under contact in RC App, wants to have an option to select number for SMS as defauldefault

To have the option to conference a call then dial the number and hit conference again to merge instead of placing current call on hold, add new call, then transfer.

The desktop app does not have a easy way to delete all the records. Or often referred to as a delete all command. Another great feature it's lacking the ability to leave notes on numbers a lot less difficult than it already is. This would be reall...

Please add the ability to sort the phone voicemail list so that unheard messages are at the top. The small dot is very easy to miss when scrolling.

Lots of buttons and controls both on the RingCentral application on windows and on the website have no text labels or alt text and they can not be used with the keyboard. http://w3.org/WAI and http://www.webaim.org have great web page accessibili...

I am wondering if RingCentral would allow a feature with an option to view more contact information such as Name, Title, Company, and Notes when viewing in Contact. More specifically, under Quick View or Personal. I work with insurances direct con...

Allows users who manage public calendars easier access for Ring Meetings