RingCentral Web/Desktop App

There are a few guest users on my team and previously they were able to start video calls but something has changed and they are no longer able to start the call. Please change it back so anyone can initiate a call with anyone on the team.

There is no way to split audio or set up a “ride along” situation for training purposes.

I am Unable to send URL from SMS. Is there any feature that activate for this purpose.

I have my chats showing new at the bottom, but the @Mention page always shows new at top. This is inconsistent and causes confusion.

It would be nice to hear an audible notification when a new message comes through in the chats in case we need to step away from our desk or when multi-tasking for RC web/desktop app and RC mobile

In our use case of mass texting, we would like to be able to save contact lists and then easily mass text those different groups. For example, texting members of a particular town, or students at a particular school, etc. This would not be for gro...

It would be of great help to get a receipt that a fax has been received. I get a note that says it has been sent, but no confirmation that it has been received at the other end.

It would greatly improve productivity to have a group video call feature like Slack does. We found that extremely helpful but would like to stay on one platform opposed to two.

Your interface is outdated and can be used more efficiency. It's time consuming on how to create mass texts and scheduling them.

I would like more options for repeating events on the calendar. We have a bi-weekly meeting, but I have to manually create the event since the repeating options are only "every day, every weekday, every week, every month, every year."