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RingCentral Web/Desktop App

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Make invisible mode more prominent

Similar to how "Do not disturb" mode in Ringcentral grid is very prominent, thanks to the red bar on the top, it'd be great if the "Invisible" mode is also prominent, maybe using a yellow/amber bar or something. The problem I face is that I go on ...
Kartik Chachra about 17 hours ago in RingCentral Web/Desktop App 0 New

Allow Admin to Disable Banners on RingCentral App

There are users that uses the RingCentral Phone embedded with their CRM or other calling platform. Thus, selecting the default calling for app to "RingCentral this app" is not a choice for them, and the popup that says "An incoming call is being d...
Jorge Mico 1 day ago in RingCentral Web/Desktop App 0 New

Add Dinosaur Emojis to RingCentral Chat

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...
Josh Keller 6 months ago in RingCentral Web/Desktop App 6 Planned

Ability to mark all unread SMS and voicemail messages read

Need the ability to mark all unread SMS and voicemail messages as read. Currently, we only have the delete option when you select Edit on Unread Messages (SMS & VM).
Vanessa P 9 days ago in RingCentral Web/Desktop App 1 New

Contacts: share my Personal Contacts with all users

We need a central company wide "Personal Contact List" which auto updates every day as new contacts are added. One way would be to allow the Admin or designated user the option to share his/her Personal Contact List. It would also be helpful to al...
over 3 years ago in RingCentral Web/Desktop App 146 Planned

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100.

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100. We have over 100 employees using the Ring Central application.
Mario Moccia 29 days ago in RingCentral Web/Desktop App 0 New

Download Option for Desktop app version report

A download button would be useful for this report. Imagine if a large number of users are on the account. A download/export button would be most helpful.
Mark Joaquin Marcelo 12 days ago in RingCentral Web/Desktop App 0 New

Contacts: Adding Non RingCentral Users to Company Contacts

How to do I save new contacts as "Company" contacts? Currently all new contacts I create are stored as "Personal" contacts. Is there a way to pick where a new contact gets stored?
over 3 years ago in RingCentral Web/Desktop App 22 Future consideration

Support for threaded conversations

When an org depends on Glip conversations to handle all sorts of matters throughout the day, it's easy to loose a thread in the current schema.   Add support for threaded conversations, please.  This will be understandably difficult given the vari...
over 3 years ago in RingCentral Web/Desktop App 28 Planned

SMS Text Message Content word filtering? want to turned it off.

SMS Text Message Content word filtering? want to turned it off. Customer want to have the freedom of sending text message content that doesnt filter language or curse words.
RC Tester Account 3 days ago in RingCentral Web/Desktop App 0 New