RingCentral Web/Desktop App

When you are on DND and set a status message, it is easy to forget to remove the status message if you click Turn off DND. This is confusing to other employees who are trying to see if that person is available or not when the status message is not...

RingCentral App - Sending MMS in Mac OS device Customer computers are using are Mac OS computer and tend to use formats native to apple. Customers is looking for option that format from Mac OS device can be change in the RingCentral app when sendi...

Need the ability to mark all unread SMS and voicemail messages as read. Currently, we only have the delete option when you select Edit on Unread Messages (SMS & VM).

We need the ability to add more than 100 members to HUD (Heads up display). Currently, there is a limit of 100. We have over 100 employees using the Ring Central application.

A download button would be useful for this report. Imagine if a large number of users are on the account. A download/export button would be most helpful.

Similar to how "Do not disturb" mode in Ringcentral grid is very prominent, thanks to the red bar on the top, it'd be great if the "Invisible" mode is also prominent, maybe using a yellow/amber bar or something. The problem I face is that I go on ...

I was unaware of Ringcentral's data retention policy and lost access to my prior call recordings. It would be very helpful to be able to recover these call recordings past the 90 day retention window.

New Layout Dial Pad: (To “merge” conference the call, need to click on “Call list” then hover over call on hold and select the “merge” option) This is making it harder for our users to "Merge' calls. Can we get the functionality added back into th...

We need our fax cover sheets to have a legal confidentiality statement in the footer area but there is no way to do that, other than add it in the notes field. Would be nice to be able to customize the fields of the cover page other than creating ...

There are users that uses the RingCentral Phone embedded with their CRM or other calling platform. Thus, selecting the default calling for app to "RingCentral this app" is not a choice for them, and the popup that says "An incoming call is being d...