Skip to Main Content

RingCentral Web/Desktop App

Showing 57

Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us...
Reuben Soto over 2 years ago in RingCentral Mobile App / RingCentral Phone / RingCentral Web/Desktop App 8 Implemented

HUD pop out window on RingCentral app

It's great that the HUD was added to the RingCentral desktop app however, the only thing for us that it seems to be lacking is the ability to adjust the layout of the pop out window for the HUD. We still use the RingCentral Phone app because the p...
Danielle Howes over 1 year ago in RingCentral Web/Desktop App 8 Implemented

Call queue groups should also be visible on the HUD

Call queue groups should also be visable on the hud, not just on contacts ON Service Web it is stated that ' call queues (groups) can be made visible in the directory," It should also visable on UO desktop app under - Phone - HUD
Michael De Leon almost 2 years ago in RingCentral Web/Desktop App 3 Implemented

Bulk Delete All Voicemails

Imagine a world where you can click on one of your nearly infinite voicemails, then hitting ctrl-a (or just clicking on the 'select all' button). Now you've got like 1,245 voicemails from jealous ex's, desperate vendors, and unrequited direct supe...
Joshua Dunn over 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 11 Implemented

Looking to see Custom Status in HUD without having to click the profile picture

Users are unable to see the Custom Status in HUD, they can only see in the Message area/if they are sending Messages to each other; this was a feature in the old RC Phone app and we'd like to see it again in this one. Users can click on the profil...
Jake Fletcher IT over 1 year ago in RingCentral Web/Desktop App 0 Implemented

Restore collapsable message pane

The message pane containing favorites, folders, and conversations used to be able to collapse. This was incredibly helpful - especially in work from home setups - as it saved room on our screens. Currently, the message panel has a fixed minimum wi...
Josh Fort 5 months ago in RingCentral Web/Desktop App 3 Implemented

Domain Control

Please add a "domain control" option. It would be really nice to block people from creating "personal" RingCentral accounts using a corporately controlled domain email address.
Guest almost 3 years ago in RingCentral Web/Desktop App 15 Implemented

Save custom status

I understand that we can set a custom status and I understand that there are 6 "canned" statuses. I would like the ability to either edit those 6 canned "slots" or add my own custom statuses that I might use frequently. I would find this super use...
Luke Sipple about 3 years ago in RingCentral Web/Desktop App 4 Implemented

Hide Contacts from RingCentral Contacts List

I'd ike to be able to hide some accounts from the contacts list, within the RingCentral desktop app. For example, we have an account assigned to someone who hasn't started working yet. For now, I don't want them to show up within the Contact List.
Guest over 3 years ago in RingCentral Web/Desktop App 15 Implemented

Add setting to allow RC desktop app to run in the background at startup

To receive messaging, the app needs to run, but it does not need to run in the foreground upon computer login. Please add a setting option to be able to start the program in the tray area. MS Teams has this option and it is very useful.
Craig Miceli over 2 years ago in RingCentral Web/Desktop App 0 Implemented