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RingCentral Phone

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I'd like to be able the schedule conference calls in the future

I'd like to be able to schedule conference calls at a future date, right now I can set up a call immedicately.
Guest over 2 years ago in RingCentral Phone 4 Under review

Multiple call handling states

I would like to see RC give users the ability to have multiple voicemails and call handling rules for different modes. Like 1 for available, but can't get to phone, one for in a meeting, on for out of office. Each of these modes would then have th...
Candy Bergman 6 months ago in RingCentral Phone 1 Under review

Call transcription to text

Transcribing calls to text (like is currently done for voicemails) would be a useful feature in RingCentral. It could likely be paired with CRM systems to have a record of what was discussed on calls.
Marisa Horton over 1 year ago in RingCentral Phone 0 Under review

Longer Voicemail Length

We have some users that need to be able to accept longer voicemails (in particular our help desk that needs people to be able to record detailed descriptions of their problem). It would be useful to us to allow for at least certain users to be abl...
Nathan Boyer over 2 years ago in RingCentral Phone 2 Under review

Alert when available

Create an option in RC app to alert you when a user becomes available.
Travis Hill over 1 year ago in RingCentral Phone 0 Under review

Dial a call queue from a button

At times we have staff that call department queues. We can't pick a queue from the telephone presence selections, so we need to create an extension that forwards to that queue as a work around. It would be nice to be able to just select a queue as...
Richard Valenta 8 months ago in RingCentral Phone 0 Under review

To be able to opt out of a Voicemail to another extension

We have a business case where a group of rep's has a TF number and a direct number. When customers call the direct number and hit the rep's vm they wan the option to allow the customer to press a digit to opt out of the vm box back to the main cus...
Kristine Saxton over 1 year ago in RingCentral Phone 6 Under review

"My Caller ID" Search feature

Make the outbound call experience easier, allow us to search the outbound call number or at least change to alpha organize- 100+ phone numbers to search through over here! Thanks! J
Jadyn DePhi 5 months ago in RingCentral Phone 0 Under review

Ability to disable Ringout Feature for users

Customer have asked for the ability to disable RINGOUT for users who users cannot ask the system to call their mobile first before making the call. This is to ensure certain users are using the system as customer see as "Proper" and "Unnessasary"
Guest over 2 years ago in RingCentral Phone 0 Under review

Notification of SPAM phone number status

Have a notification for the user if their phone number becomes "spam likely" or "spam warning" on recipients caller IDs.
Shadi Gharfeh about 1 year ago in RingCentral Phone 0 Under review