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RingCentral Phone

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FAX Header - Option to remove from all pages

Unprofessional looking. Limits sending legal docs as this header is now on ALL pages.
Erik Hopkins 5 months ago in RingCentral Phone 0 New

No filters for spoofed calls

, i receive them but blocking doesnt seem to stop them. Stir/shaken is a total joke.
Cypress Devil 3 months ago in RingCentral Phone 0 New

Add a badge to Cloud Office icon on Task Bar to show status

I sometimes forget to make myself available when I've left my desk. If the icon in the Windows (or Mac) Task bar showed a 'badge' reflecting my status I would be ale to see if I have forgotten.
Peter Wiggins 5 months ago in RingCentral Phone 0 New

Put call queues to back in queue

There are only two options if the caller is in the queue too long, vm and disconnect. It should put them back in the queue. That should be an added feature. We do use vm due to liabilities so the caller just gets disconnected. No win for us.
KingWest Medical 3 months ago in RingCentral Phone 0 New

Ability to call out on multiple lines per each phone device

Our situation. We have a four office personnel who work together to answer the phone all the calls that come in. Our company has two distinct phone numbers with two different area codes. We have two different area code numbers as clients we contac...
Harriet Adams 3 months ago in RingCentral Phone 1 New

Anonymous hotline and mailbox for callers

Please make it possible to set up (1) an anonymous hotline and (2) and an anonymous voicemail box. It would be useful to have a phone number and a voicemail box that callers could use to submit anonymous complaints without revealing their phone nu...
Brad Steele 3 months ago in RingCentral Phone 0 New

integrate with Clixlo

I want to integrate RingCentral with Clixlo. This could add all fo my contacts easily from my CRM - Clixlo to RingCentral and allow Clixlo to use my number for automated texting in Clixlo workflows. Currently, I have to use Twilio to text through ...
John Tatone 3 months ago in RingCentral Phone 0 New

DND state routes call to another user but voicemail circles back

This would allow us to keep the current setup we've got in Mitel once moving over to RingCentral. There's no ability to change where the call flow goes once in the DND state. We can achieve something Similiar through call rules, but this seems lik...
Matt Daly 6 months ago in RingCentral Phone 0 New

Hold Recording Should Resume Rather Then Restart

We have a professional hold recording that talks about our business and our products. On our traditional on-prem system the MP3 would resume where it left off for each hold rather than restart. This is highly preferrable. The hold recording should...
David Marden 3 months ago in RingCentral Phone 0 New

Allow users to select different colours to visually see different phone numbers a caller is calling, For example (Blue for company number, Green for RC direct number) This would visually allow users to see what number a caller is calling without having to see the phone number called.

When users have more than one phone number they are associated with, giving the option to select different colours when a caller phones into different phonen numbers would be beneficial.
Michael McLean 3 months ago in RingCentral Phone 0 New