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Notification of SPAM phone number status

Have a notification for the user if their phone number becomes "spam likely" or "spam warning" on recipients caller IDs.
Shadi Gharfeh 4 months ago in RingCentral Phone 0 Under review

Fix multiple issues

The new feature to be able to more easily see the dial pad doesn't work. On my Windows PC, I cannot see the dial pad without this app being full screen (which is ridiculous) and when I get the cursor to grab what would normally be a bar for expand...
Nancy Greenfield about 1 month ago in RingCentral Phone 0 Under review

Suppress pop-up notification for parked calls

Recently everyone in my org started getting pop-up notifications for calls parked on private park lines. They find this incredibly annoying. Our typical call flow is for a receptionist to park a caller on a private park, then contact the intended ...
Douglas Lowe about 1 year ago in RingCentral Phone 3 Under review

Ability to Attach PDF Files with Texting with RC Phone App or RC App

Yes a person can send an Attachment when sending a SMS Text with the RC Phone App or with the RC App but that Attachment can't be a PDF File for some reason. 99.9% of what I need to send people are PDF Files
Jeff Hultberg about 2 years ago in RingCentral Phone 19 Future consideration

Allow the Same Line to Ring on Multiple Deskphones

As the world changes, more and more people will become hybrid employees - working in the office some times and working from home at other times. The RingCentral Mobile App is not always reliable - I regularly get voicemails from missed calls when ...
Deborah Tran 3 months ago in RingCentral Phone 0 Under review

Regard the pick-up of any parked call as 'Inbound' for call recording purposes

("calls are recorded and monitored " can be introduced at the start of the hold music so that every parked call gets this message) It is a big issue for us if calls grabbed from a park location are not being recorded (despite being an inbound call...
James Fish 21 days ago in RingCentral Phone 0 New

Remove recording of the call is being recorded in between ext calls

When I call my co work on an ext .. the " This call is being recorded ..." I want to remove it . We know the call is being recorded.. We work here and it makes it take longer to connect to the person
Jenny J. 21 days ago in RingCentral Phone 0 New

Add shared line to 3rd party phones

Allow to add 3rd party phones on shared line.
Marvin AME Zion Church 21 days ago in RingCentral Phone 0 New

Caller ID post answer

After a call has been answered, the full caller ID can only be displayed via mouse over. That makes it impossible for customer care agents to see the full caller ID and be able to look up the caller in Salesforce. The request is to display full ca...
Eric Pearson about 1 month ago in RingCentral Phone 0 Under review

set the number of times an IVR loops to less than 3

I want callers to hear a prompt one time and no more in my main IVR even if they don't press anything. It would seem that the default of 3 loops through the message is hard coded. The problem from some of our customers is that touch tones don't al...
Inventory Inventory 8 months ago in RingCentral Phone 1 Under review