RingCentral Phone

Calls in Park don’t get a reminder that there is a call waiting. One can also forget what # the call is parked on.

Background Wallpaper, Branding of our Cisco Phones, Custom Provisioning file that doesn't handicap phones

We have potential and existing customers who would like to be able to receive texts on their main company number and have them be distributed to multiple internal and/or external SMS numbers. They would also like to be able to reply to these texts...

One items we find often is complaints from customers that voicemails were not returned. Our old system was REALLY bad at handling these (Mitel/Shoretel on premise), you had to dig through engineering logs to try and pull out of a wav file was crea...

We would love to see the ability to set up an auto text reply and apply it to certain hours, so that when someone texts our office after hours, they will receive an auto reply such as "AUTO REPLY: The office is currently closed. Texts are not moni...

Useful for training multiple people at the same time to be able to have both (or all) be able to listen on one call. Call monitoring is great because you don't need to set up y connectors

we have to click each sms message to delete it. This is cumbersome and frankly an elementary need. I cant believe this isn't already an option.

A way to clear out calls under a certain length, either a filter or a preset feature to not save calls that are under a certain length

When a person is on DND in DSSKey it still shows them as Green. If we could change this to red when the person is on DND it would keep us from transferring calls to someone out of office. Also, it allows supervisors of employees to see when they a...

When I am in a call and talking to an IVR, the hashtag key is use often. If the Enter key on my numeric keypad generated, that would save time and trouble. Currently the Enter key does nothing, so why not right???