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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Phone

Showing 1293

Transferred calls default to "blind"

We would like to default the transfer type on all phones to "blind." Please enable this preference on all of our phones.
Guest over 2 years ago in RingCentral Phone 0 Under review

Block SPAM Faxes using OCR and User defined Phrases

It would be great if RingCentral could perform an OCR on incoming faxes and check them against a list of phrases. If the Fax contains a user defined phrase just quietly move it to a spam folder and not notify anyone. Even better would be the capab...
Stephen Weiss over 1 year ago in RingCentral Phone 0 Under review

Please add a beep tone to our phones when you are on the phone and another call is coming in.

Please add a beep tone to our phones when you are on the phone and another call is coming in.
Jan Kapenga over 1 year ago in RingCentral Phone 0 Under review

Ability to use distribution list to fax to multiple recipients.

CASE: User has a schedule that needs to be faxes out to 7 different external businesses weekly. Currently their workflow is hampered by having to type out the email format [fax number]@rcfax.com seven different times. User would like to be able to...
SJA Support over 1 year ago in RingCentral Phone 0 Under review

Add addition key presses

We would like to add additional key presses, this inconveniencing our company. Thank You
Bobbet Mullings over 1 year ago in RingCentral Phone 0 Under review

Remind/inform your customers who are waiting for your service how many clients are waiting before them.

remind/inform your customers who are waiting for your service how many clients are waiting before them.
DANIEL ZHOU over 1 year ago in RingCentral Phone 0 Under review

disable the DND function

the feature to disable the DND function will surely help our business
Brandy Brown x 208 over 1 year ago in RingCentral Phone 0 Under review

Extend the time to input an extension

The system does not allow enough time for a blind person to complete inputting an extension. Could you please increase the wait time between digits? Thank you.
Guest over 2 years ago in RingCentral Phone 0 Under review

Enable Audio Stream to play for on hold + IVR to choose type of Music / Content.

Enable Audio Stream to play for on hold + IVR to choose type of Music / Content1 - Essential enable Web based URL(s) or ATA input(S) of 1 or more Audio Streams for on hold music.2 - When a person is on hold they can select the type of music they l...
B K over 1 year ago in RingCentral Phone 0 Under review

Get a number porting process that works.

I have spent countless hours on hold with Ringcentral's porting team and my cell phone company in Canada from which I am trying to port numbers into Ringcetral. Ringcentral's MVP package looks awesome and I've got it all set up on my end, just wai...
Ron Depner over 1 year ago in RingCentral Phone 0 Under review