RingCentral Phone

When making an outbound call from a customer file, it would be beneficial to be able to copy the phone number from within said software and paste into softphone which then dials out on the connected desk phone. This prevents errors and I believe w...

I wanted to have the feature where the caller will receive a youtube link on their number after routing them to the voicemail

The customizable and embeddable RingMe button only allows you to specify an IVR or a User's extension. It would be beneficial to allow the call to ring into a call queue. We presently have queues set up for sales team and support team, but no way ...

It would be nice to be able to leave blank spots on the desk phone, when you have an extension insert. That way you can have your main people on the phone, and the rest will be on the extension insert instead of the misc. people split between the ...

RingCentral periodically blocks US numbers due to suspected Fraud. It would help if we received an advance notice of this as well as what numbers are going to be blocked. There are instances where the numbers that end up being blocked are actually...

Many companies have compliance requirements to have the date/time stamped on every page of a fax when it was received.

When you call to leave a voicemail for another user, and listen to the message on your Polycom desk phone, it announces who the voicemail is from using a computer generated computer. I've been told there is no way to currently change this. We've d...

When scheduling in google calendars, there is an option for a RingCentral Video Meeting Add-on. However, if one wants to schedule a meeting without video, there is no option for just adding a Conference call, which there should be instead of enter...

Our former (PBX) system let someone hear a page then pick up a phone and (after punching a button) be connected to the person making the page. So after a Page occurs, let the recipient hit a button (the "Page" button on a phone?) and be connected ...

Sorry, I've asked for assistance with our Supports as well and there's no workaround available to have more than 4 members to a ring group or Simultaneous type of ring.