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Four Digit Dialing - Quick Conference Calling

We want quick internal conference call phone numbers that our internal users can call. For example, extension 8505 or 8506 could be reserved for unlimited conference calls.
Dinesh Bakshi almost 3 years ago in RingCentral Phone 0 Under review

3way/Merge Call - how do you disconnect one caller

To disconnect after leaving a VM.
Guest almost 3 years ago in RingCentral Phone 1 Under review

Having the employees see how many calls they took

I think allowing them to see their numbers would be beneficial - like a scoreboard that could be toggled on and off .
Cynthia Bernier over 1 year ago in RingCentral Phone 0 Under review

Mute Call Recording notification

Can we add a feature that allows you to turn off the Call Recording notification.
Guest almost 3 years ago in RingCentral Phone 2 Already exists

Archiver seperation of call recordings for phone transfers.

Currently, when someone calls into the Office (ie extension 1) and they are then transferred to a user at a different extension, the recording of the whole conversation is kept in the Office line. We request that once a transfer is made, there is ...
ISDA Office over 1 year ago in RingCentral Phone 0 Under review

Add Vacation option

Adding a vacation option will automatically disable the phone from receiving calls. this will help with people who have a ring central app and will take the work out from having to disable or dnd the line.
Guest almost 3 years ago in RingCentral Phone 1 Already exists

Have Caller's Names Show Up In Call Queue

Currently, whenever a call comes into a call queue, we are unable to see the caller's name until after the call has ended. We need to be able to see these names while the call is in progress.
Savant savant over 1 year ago in RingCentral Phone 0 Under review

Operators can sort text by phone numbers vs mixing all received text together

We use a few different numbers and sometimes use a number specific to a listing. As the operator I currently can't see which number a text is coming in on and they are all mixed. I need a way to check the text for each phone number vs all numbers ...
Kerry Millhiser over 1 year ago in RingCentral Phone 0 Under review

Dock the Dial Box page and Ability to add users to groups without going into every group

If we were able to dock the Dial Log box it would make it much simpler to disconnet from calls withouth searching through several windows. Shoretel had this option and you could dock it to the top, bottom or side of your monitor. When adding a new...
Cindy Strutman over 1 year ago in RingCentral Phone 0 Under review

Assign a live person/extension (or more for simultaneous ring) before hitting the IVR menus.

We have several retail stores. A few of these stores would like to have the option of a live person asnwering the phone before the customers hit an automated IVR. This gives them a chance for a personal touch before going to the IVR as a backup. W...
Guest almost 3 years ago in RingCentral Phone 0 Under review