RingCentral Phone

if you use the system for a access gate, who ever doesn't pick up gets a missed call notification.

It's really an issue. We have gatekeepers that field initial calls, and then transfer to the appropriate rep. The problem is that the call recording STOPS at the transfer. That is just crazy. We need this fixed asap!

Look carefully at Kinect.com. They offer an excellent texting feature that allows me (and any staff) to use text messages to instantly communicate with prospective (and also converted) clients and, perhaps most importantly, to easily allow clients...

customer says, if she is away from her extension, and there is an external call that comes in and this is picked by someone else, once back, she wants to see the user who picked the call engaged on that call from her extension.

We would love to be able to configure Notifications for Received Text Messages, to not send notifications for specific numbers.As there are a few numbers that we SMS all the time. (My team members), and I do not need notifications for them.

I needed to see my call log and in the old (wonderful, best EVER) app I could simply hit settings a couple of times and it would bring me to the website where I could update my voicemail and check my call log. Now, I have to go to the website and ...

A daily dial count as some of us are required to have a daily dial out number/goal. It would be convenient to see a running total of dials as we dial, then a day total and then perhaps a weekly and monthly view. The daily view count would be fanta...

The default amount of times it repeats itself is 3. But if it's a collect call the call would drop before the recording finishes the 3 cycles. We would prefer to select the amount of times it repeats.

If User Extension sets her line to DND, can it be arranged that Line 1 goes to For example:Line 1 = normal line. Line 2 = emergency 24 hour line. voicemail, but Line 2 rings her mobile number?

Usually, it will only show the number being dialed by callers and not including the keypress they have pressed. It would be great if keypresses dialed by callers should also reflect in the call information.