RingCentral Phone

We'd like (and it should be pretty obvious) to have MFA as an option on RingCentral accounts. The lack of, especially for SuperAdmin accounts, is a security risk. The extra security layer would make me feel more comfortable. Authenticator app (lik...

The ability to adjust the font on the RingCentral Phone app would be helpful. The font is very tiny and there is currently no way to make it larger.

Quickly reach an operator or a Reception desk by dialing zero, it will automatically dial the correct extension

Hi, It would be best if the call forwarding members of another extension would have the ability to use To Voicemail when the calls ring on their RC Phone desktop app. Right now, To Voicemail option is only available if the call is to their direct ...

We have common vendors that everyone should have on their phone. Everyone would have to add these as contacts manual (even if its in a bulk upload). It would be nice if there was a way to give this power to an admin and have a 'global' address boo...

We have a lot of location based 'users' aka "X-Ray Tech Area" but there is no actual email for this 'user' as multiple x-ray techs will be using this phone. In order to create a user, an email is required so generic emails are used, but these aren...

When assigning a phone number to a Hot Desk phone, it auto assigns an available number. It would be nice to be able to select the area code instead of being assigned a random number in a different State.

I would like to have a notes/description field added to each user extension in service web that will allow any admin to make notes on the user. This should be visible to only user admins. For example, notes on why settings have been configured a c...

It would be nice to have the Job Title field added to the list of fields able to be added as a column in the User List in service web. Also add the Job Title field to the filter so I can filter by all users with the same job title.

We have a call queue so all phones ring on incoming calls and having the calls come in to our limited extension (in a separate room) would allow me to answer the phone without having to run to my desk to get it.