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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Phone

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RingCentral to allow free third party conference call lines through their system

Currently, RingCentral does not allow users to access free conference call lines through their phones or through the RingCentral mobile app. This is a suggestion to grant users the ability to host conference calls using RingCentral devices.
Kenneth Yoon over 1 year ago in RingCentral Phone 0 Under review

Add park hold recall timer for presence visual park keys.

If you program park keys as a presence key there is no park hold recall timer. Ring Central only offers park hold recall for global park keys and not for the presence park keys.
Nactel Admin over 1 year ago in RingCentral Phone 0 Under review

Imprivata

Imprivata is a secure MFA solution typically installed on a device such as a cellphone. Since we are not issued cellphones, RingCentral is our only business solution for phone and SMS, it would only make sense for Imprivata to function through RC ...
David Shumard over 1 year ago in RingCentral Phone 1 Future consideration

Feature similar to Polycom BTOE that will allow a Ringcentral Phone to sync directly to Office 365

Please develop a feature similar to Polycom BTOE app that will allow a Ringcentral Phone to sync directly to Office 365 without going into the app.
Shield Law Group over 1 year ago in RingCentral Phone 0 Under review

Allow Speed Dial Pins/Options In The RingCentral App

This would be great when trying to join a call that uses a pin/number password to enter. For instance, you dial a number, and in the options afterwards, you have to enter a pin. On your mobile phone you can enter something like 111-111-1111,,,1234...
Atlas IT over 1 year ago in RingCentral Phone 0 Under review

Add ability to change color of links in RC phone app.

When using the dark theme in the RC phone app, links in some text messages are hard to read in the standard blue/purple link color. Having the ability to change the color to something that is easier for the user to read would be nice.
David-Jay Yamaguchi over 1 year ago in RingCentral Phone 0 Under review

Sales team to communicate all feature needs

We have 14 ring Central numbers and when we added one a year ago the assumption was that it would have all the same features as the ones already existing numbers for our company. Come to find out the number did not have texting as an option becaus...
Calico MHA over 1 year ago in RingCentral Phone 0 Under review

call history appears pops up when someone calls

So whenever someone calls, if that phone numbers call history (or text history) would appear whenever they call. So if they call today and again tomorrow we'd know what contact had been made, who had talked to them, or texted them, etc
Remax Property Source over 1 year ago in RingCentral Phone 0 Under review

Transfer to an extension from a cell phone

All of our agents use their cell phone as a virtual extension. When call call is transferred to them from RC, sometimes they need to transfer the call to another user/extension. It would be awesome if they could do that without using the RC app.
Josh Gorrell almost 3 years ago in RingCentral Phone 2 Under review

Volume Booster

There are a few people who are very soft spoken and it's hard to hear them when they talk on the phone (either with a hard phone or softphone/desktop). Is there any way that we can increase the volume for certain users so that their voice is boost...
Will Spragg over 1 year ago in RingCentral Phone 0 Under review