RingCentral Phone

When none of the members of a call queue answer, it would be nice if we could transfer them to the auto attendant so they could try to navigate to whom they wish to speak with or choose to leave a voicemail. The only options are currently leave a ...

Can you add call waiting for RC Phone app on Android/iOS? Right now just receiving missed call prompt which makes it appears like users are avoiding calls

We need to be able to have the option to forward voicemails to call queues like we have the option to with other users.

When the queue has no active members, it should be skipped, rather than the system polling and confirming that the queue is empty and forcing callers to wait while the system performs that check.

Individuals who forget to remove themselves from call queues cause an inconvenience when they do so. Calls can be missed, forwarded to voicemail, or left waiting for the next in the queue. If it were possible to schedule one's self to be removed f...

Would like speed dials to be added to the phone to Park a call (P1, P2, P3 and P4). If someone calls in, I would like to press one of the speed dials and put the person on hold and then I can call upstairs or downstairs to the person they want to ...

We have a manager who only has two initials in his last name. The phone system will not recognize it as a last name because it is only two initials.

It is currently not possible to pause or stop recordings when the automatic call recording feature is turned on. We would like to have that ability. The current method to pause or stop a recording is only available with the on-demand (manual) reco...

View contacts from RC app and RC phone app to deskphone

Anyone who is joining an audio conference call just has to hit a link rather than type the dial in and participant code. It's more efficient and Uber conference has that ability.