RingCentral Phone

In a ring group, multiple call staff can be answering the phone. It would be helpful to know on Analytics which user is taking how many calls, and for how long.

Many funds have cayman entities and require a dial-in for the cayman directors. This location (Cayman Islands) is not covered with existing international dial-ins.

Currently, in CC, it is an extension in chrome that is installed that pauses the call and screens from recording when a specific website is opened. then then the website is closed it then resumes the recording. Northern Safety Co. Is looking for t...

if you use the system for a access gate, who ever doesn't pick up gets a missed call notification.

It's really an issue. We have gatekeepers that field initial calls, and then transfer to the appropriate rep. The problem is that the call recording STOPS at the transfer. That is just crazy. We need this fixed asap!

Look carefully at Kinect.com. They offer an excellent texting feature that allows me (and any staff) to use text messages to instantly communicate with prospective (and also converted) clients and, perhaps most importantly, to easily allow clients...

We would love to be able to configure Notifications for Received Text Messages, to not send notifications for specific numbers.As there are a few numbers that we SMS all the time. (My team members), and I do not need notifications for them.

I needed to see my call log and in the old (wonderful, best EVER) app I could simply hit settings a couple of times and it would bring me to the website where I could update my voicemail and check my call log. Now, I have to go to the website and ...

A daily dial count as some of us are required to have a daily dial out number/goal. It would be convenient to see a running total of dials as we dial, then a day total and then perhaps a weekly and monthly view. The daily view count would be fanta...

The default amount of times it repeats itself is 3. But if it's a collect call the call would drop before the recording finishes the 3 cycles. We would prefer to select the amount of times it repeats.