RingCentral Phone

As an optometry company we have to send out generic word by word VMs to any patients that don't answer for things like contacts being picked up. It would be awesome to have a system created where I could record the generic message and save it in R...

We have integrated RingCentral with Dynamics 365 so our team members can answer calls directly inside Dynamics 365. When using the RingCentral app to transfer a call internally we can search anyone in the RingCentral directory. Unfortunately, we c...

When a user pages a group it displays the group name on the recipients phone, no one knows who is initiating the page. We use this feature as a PANIC button and so it is important to know who is initiating the page.

I would really like the numbers in Ring Central when trying to choose new numbers to be in numerical order. When setting up an account for a new location, it would be nice to be able to get numbers that are sequential or close to

Currently to transfer to voicemail on a physical phone requires several steps, While on a call, press the Transfer key. If your phone's default Transfer type is already set to Blind, proceed to the next step. Otherwise, press the Blind softkey. En...

I want to have 1 desk phone with multiple digital lines, whereas if I press the button on my phone, it will dial out as another line than the one that's currently provisioned with my phone. I can do this before with my previous provider. Hope this...

Wanted to have an option in the reports on how many times a desk phone goes offline.

Wants a phones that won't have capability to call out external numbers. It should only be able to call internally like other exts. Not externally

In Ringrx I could have the patient select a numbe, eg 2, to continue via text. They would get a text message and could continue to communicate with us. Seems like a basic feature and dissappointed I paid for a year and can't access that feature. I...

When hot desk phones are in the logged out state, they display the tenant super admin's extension and the clock in the super admin's time zone. This should be customizable. I have hot desk phones in multiple locations in different time zones but n...