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RingCentral Phone

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Set Users Status on their behalf

It would be nice to be able to set a users status remotely to DND if they are away from their desk or out of office.
Zoe Ratchford about 3 years ago in RingCentral Phone 11 Under review

Emergency dialing notification

Please create the ability to have different 911 notification people per location. This way someone local can be selected to get notifications for their location but not ALL locations. But also where some can get for ALL if necessary
Travis Hill over 1 year ago in RingCentral Phone 0 Under review

Group text for incoming SMS to main number

We have potential and existing customers who would like to be able to receive texts on their main company number and have them be distributed to multiple internal and/or external SMS numbers. They would also like to be able to reply to these texts...
Mark Roach about 1 year ago in RingCentral Phone 2 Under review

Create shortcut on home page to Ring Settings

On the home screen create a shortcut to Working hours so that staff can quickly navigate to select other numbers. This would simplify selecting the main telephone number to be answered by someone else within the business such as a mobile or other ...
Gary Braniff 23 days ago in RingCentral Phone 0 New

Please add the ability to turn off the user added initial email every time you add a user.

When we add a user with extension, the user automatically gets an email notification that the device has been added and gets the SIP information via that same email. Is there a way to disable this? We program everything on the back end ahead of ti...
Chris Derkach over 1 year ago in RingCentral Phone 0 Under review

Missed Calls

We have 6 phones. When a phone rings and is picked up, all the other phones inicate that the call was "missed"
Steve Methot 2 months ago in RingCentral Phone 0 New

SHORTCUT ON DIAL PAD SCREEN FOR OUTBOUND CALLER ID, PLEASE!!!

Many users on occasion need to block CALLER ID on OUTBOUND calls. It can be done, but it's too time consuming!
David Percelay about 2 months ago in RingCentral Phone 0 New

Add an audio tone between calls being transferred

My business would appreciate the option of an audio cue that occurs after an incoming call is transferred to you after a warm transfer on the desk phones. Currently it is difficult to distinguish when the call with the person transferring the call...
Guest about 3 years ago in RingCentral Admin Portal / RingCentral Phone 5 Under review

Retain caller ID of the caller, be it warm/announced or cold/blind transfer FOR YEALINK DEVICES

announced/warm transfer should show the caller ID of the customer being transferred and not the caller ID of the one transferring SIMILAR IDEAS: CUSTCOM-I-8250 and ENTCOM-I-48
Kevin Lou Gaden about 2 months ago in RingCentral Phone 0 New

911 Alert Routing

We have 44 offices in 5 states. Each state has a different District Manager. Currently anyone we add to get a 911 alert, gets the 911 alert regardless of which state the 911 call was made from. It would be helpful if we could say "If someone from ...
Guest almost 3 years ago in RingCentral Phone 5 Future consideration