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RingCentral Phone

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Make the minimum password length 12 or more characters

This would assist in preventing bad actors from accessing the system and ensuring tighter security.
Winston Cook 944C about 1 month ago in RingCentral Phone 0 Under review

Disclaimer playback during a call

During a call (not at the start of a call) a person may need to play a legal disclaimer or other pre-recorded audio clip. It would be nice if the caller could trigger the audio clip playback during the call and then return to the call once the aud...
Robert Krauthamer 4 months ago in RingCentral Phone 0 Under review

Set Users Status on their behalf

It would be nice to be able to set a users status remotely to DND if they are away from their desk or out of office.
Zoe Ratchford over 2 years ago in RingCentral Phone 7 Under review

Remove a contact in a group message

When changes are made within a company, it would be nice if removing a contact in a group message could be done easily- without losing the message string.
Janel Enger about 1 month ago in RingCentral Phone 0 Under review

It would be great if we had a call forward busy call handling option where the call could go directly to voicemail

so when someone is on a call, the person is not bothered by a second call ringing
Coastal Telecom 3 months ago in RingCentral Phone 0 Under review

Use *82 to unblock private caller ID when placing outbound call via desk phone

Would love to have the option to unblock my caller ID via my desk phone when placing an outbound call.
Yolanda Osoria 25 days ago in RingCentral Phone 0 New

Add Any and All Extensions to Presence List

Please add the ability to add all extensions to presence lists. Including call queues, message-only extensions, announcements, etc. Getting expansion modules should be able to retrieve all extensions, not just those for MVP users.
Matthew Prythero 12 months ago in RingCentral Phone 2 Under review

Notification once the call has been conferenced or transferred (a beep or a whisper)

Important to know that the person is already on the other line.
Maria Marbella over 1 year ago in RingCentral Phone 2 Under review

Ability for agent to stay on the line after transferring to an external number.

We need the ability to warm transfer a caller to an external number, brief the 3rd party and then bring the original caller back onto the line with all parties to make an introduction. Right now the only option is to create a conference call on RC...
Kara Locke over 2 years ago in RingCentral Phone 2 Under review

Desk Phone Softkey Assignments

It would be nice to be able to program a desk phones softkey features on an individual and group level. Or the ability to access a provisioning server to setup the configurations.
Joseph Williams 25 days ago in RingCentral Phone 0 New