RingCentral Phone

This would assist in preventing bad actors from accessing the system and ensuring tighter security.

During a call (not at the start of a call) a person may need to play a legal disclaimer or other pre-recorded audio clip. It would be nice if the caller could trigger the audio clip playback during the call and then return to the call once the aud...

It would be nice to be able to set a users status remotely to DND if they are away from their desk or out of office.

When changes are made within a company, it would be nice if removing a contact in a group message could be done easily- without losing the message string.

so when someone is on a call, the person is not bothered by a second call ringing

Would love to have the option to unblock my caller ID via my desk phone when placing an outbound call.

Please add the ability to add all extensions to presence lists. Including call queues, message-only extensions, announcements, etc. Getting expansion modules should be able to retrieve all extensions, not just those for MVP users.

Important to know that the person is already on the other line.

We need the ability to warm transfer a caller to an external number, brief the 3rd party and then bring the original caller back onto the line with all parties to make an introduction. Right now the only option is to create a conference call on RC...

It would be nice to be able to program a desk phones softkey features on an individual and group level. Or the ability to access a provisioning server to setup the configurations.