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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Phone

Showing 1293

3way/Merge Call - how do you disconnect one caller

To disconnect after leaving a VM.
Guest about 3 years ago in RingCentral Phone 1 Under review

Sync Contacts between extensions & Task Extension Assignment

Have an optional "button" either in the Soft Phone or online to give me the option to "sync contacts" between all or various extensions to allow all office service staff to contact whatever whoever is in need of service at whatever time they have ...
Matt McIntyre about 3 years ago in RingCentral Phone 0 Under review

SMS option in IVR

It would be amazing for callers to be able to send a text directly from the IVR. Something like "Press 9 to send us a text" or something thereabouts. I don't know if it's technically possible, but if there could be some sort of speech to text or s...
Stan Kats about 3 years ago in RingCentral Phone 1 Under review

Add CCRN to directory in RC Office

Now that numbers are no longer cloud connect users, we cannot transfer a call from RC Office to Contact Center. Dialing the entire number is extremely cumbersome. It would also be greatly beneficial to be able to add the name to the CCRN on the RC...
Stacy Palmer about 3 years ago in RingCentral Phone 0 Under review

Remove CCRN's from Outbound CallerID options

With a large account, and many different divisions, but not all utilizing contact center, it makes outbound caller ID options cumbersome and confusing for all users to see every CCRN number as a possible outbound caller id option. This should be a...
Stacy Palmer about 3 years ago in RingCentral Phone 1 Under review

CallerID Name in UK

It would be useful to have CallerID name to be available in UK as well like in the US. As a business we want to make sure that out customer's are aware that we are calling them since they will see the Name of our business when we call them.
James Ronald about 3 years ago in RingCentral Phone 0 Under review

Auto Answer feature in Chrome Extension/Play Store version of Ringcentral

In the Windows desktop version of Ringcentral Phone app there is a feature to Auto Answer a call within a set amount of time (5, 10, 15 , etc, secs) We are moving our workforce towards using Chromebooks instead of a standard Windows desktop and th...
Guest about 3 years ago in RingCentral Phone 1 Under review

Be able to change holiday hours on select number of extensions

Some extensions in my company react the same way during business or after hours. Others, need specific after hour instructions. When a holiday hits, not only do I have to add holiday hours to the auto attendant, I have to do this for each extensio...
Guest about 3 years ago in RingCentral Phone 0 Already exists

GIFs in text message

GIFs tend to be a major form of communication these days. GIFs are possible in team messaging, but not in SMS texting as far as i can see.
John Martinich about 3 years ago in RingCentral Phone 2 Under review

Feature request to have payment system for RingCentral.

Feature request to have payment system for RingCentral.
Guest about 3 years ago in RingCentral Phone 0 Under review