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RingCentral Phone

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Block Text messages from specific number on company main line (non-user line)

I understand that the system will block text messages from specific numbers to a specific user phone number. However, this doesn't appear to block any numbers from the main company phone number. For example, our main line is an 888 number; all use...
Adam Davies 20 days ago in RingCentral Phone 2 Under review

Call Queue setting options.

Add more options like Not wait or Voicemail ...When members are available, but no members answer or all members are busy or unavailable .
Rahul Khisti 21 days ago in RingCentral Phone 0 Under review

Which queues are a user assigned to - instead of having to go through each queue to find out

Instead of having to look through each queue (especially when you have 80) to see who is a member, it would be beneficial to be able to click on a user and see which queues they have been assigned to.
Guest over 1 year ago in RingCentral Phone 1 Under review

Set Users Status on their behalf

It would be nice to be able to set a users status remotely to DND if they are away from their desk or out of office.
Zoe Ratchford about 2 years ago in RingCentral Phone 7 Under review

Suppress pop-up notification for parked calls

Recently everyone in my org started getting pop-up notifications for calls parked on private park lines. They find this incredibly annoying. Our typical call flow is for a receptionist to park a caller on a private park, then contact the intended ...
Douglas Lowe 8 months ago in RingCentral Phone 2 Under review

Add an audio tone between calls being transferred

My business would appreciate the option of an audio cue that occurs after an incoming call is transferred to you after a warm transfer on the desk phones. Currently it is difficult to distinguish when the call with the person transferring the call...
Guest about 2 years ago in RingCentral Phone 1 Under review

interrupting my current call

I need incoming calls to stop interrupting my current call. I would like to be able to see that someone is calling, but for the active call to take priority
Guest 12 months ago in RingCentral Phone 2 Under review

Add On-Demand Pre-recorded Disclaimer Option

I have disclaimers and legal language I have to read multiple times a day. I'd like to have that prerecorded in Ring Central and be able to trigger those in a call.
Chris Schopmeyer 2 months ago in RingCentral Phone 0 Under review

Achieve HUD feature parity between RingCentral Phone app & RingCentral app before deprecating RingCentral Phone

Missing features include: Call duration of all active calls Complete caller information for all active calls Correct status (most users show offline in RingCentral app, correct status in RingCentral Phone app) Option to display entire HUD that lis...
Guest about 1 year ago in RingCentral Phone 3 Under review

Option to remove outgoing fax header stamp

I send forms using ring central fax and the stamp messes up the forms. It dont look professional.
Victor . 23 days ago in RingCentral Phone 1 Under review