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Inbox vs. Phone Icon on Desktop App

If I'm looking to use my phone or anything else related to it like voice mail, voice mail transcriptions, contacts,.... I don't want yet another button called "Inbox" to click on. Have everything related to the Phone, under the Phone Icon button w...
Ken Engle 4 months ago in RingCentral Phone 1 New

key templates for polycom vvx 450

It would help us out a lot if there where some polycom key templates. our company uses a lot of polycom devices for our customers and there aren't any key templates.
CPTech RingCentral 4 months ago in RingCentral Phone 0 New

Add wait time setting before sending to Overflow Members / Queue

We really like the idea of calls rolling from a primary queue to an Overflow Members queue, however, we don't want calls to roll immediately to the Overflow. We would like to only use them if a call holds for a few moments first. This would minimi...
Jim McKee 4 months ago in RingCentral Phone 0 New

Likes costing you money?

My business isn't text heavy, so my plan is 100 per month. However, I continue to DRAMATICALLY EXCEED that amount because clients (if they have an iPhone) click the 'like' or 'thumbs up' or 'happy face' or whatever it is on their end when they rec...
Fatimah Esfahanizadeh 5 months ago in RingCentral Phone 0 New

Out of office reply for texts

When I am on vacation, it would be nice to have an automatic "out of office" reply for text messages. Thank you.
Jessica Deal 5 months ago in RingCentral Phone 0 New

Adding more lines for single phone

To be able to answer more than 3 calls that has been transferred to user and switch between them.
Joyce Liu 5 months ago in RingCentral Phone 0 New

Increase the character limit of email addresses that receive faxes, texts, and voicemails

This would allow all users to receive faxes, texts, and voicemails that come into main phone lines.
Jessica Harlan 5 months ago in RingCentral Phone 0 New

Automatic SMS reply for MAIN LINE (not user extension) if voice call cannot be answered. Example, when voice call cannot be answered, an SMS could go out "Business Name, How may we help you?"

When we are busy trying to answer multiple phone calls is less manageable than multiple text threads. Or when we are too busy to answer the MAIN LINE (not user extension), text messages are much easier to manage than voice mail. We would really ap...
Fax Number 5 months ago in RingCentral Phone 0 New

Add Company Name to outgoing calls

So we can be identified when we are calling clients
Robert Biles 5 months ago in RingCentral Phone 0 New

Add ability to program a key on a keyset that can give out an alternate caller id name and number

Add ability to program a key on a keyset that can give out an alternate caller id name and number
NACTEL ADMIN 5 months ago in RingCentral Phone 0 New