RingCentral Phone

The ability to completely disable DND features on phones that are used in Lobby areas, or other areas worked by multiple people, would be very helpful. We have found that the DND button will be pressed/bumped by accident on one of these high prior...

On the RingCentral display on my PC, when I miss a call it is added to a list in my recent calls and it is highlighted with a dot indicating it was missed. Also, the Icon in my desktop ap tray displays a red dot indicating I have a missed call. Wh...

Currently you only have the option to forward to voicemail, play an announcement, forward to extension or forward to external number for missed calls. This applies to all calls regardless if it's internal or external. It would be great if the syst...

The customer wanted to create multiple call forwarding for different destinations per user based on the schedule.

They answer external calls during set hours, but answer internal calls at all times.

it would be useful to keep in mind from which company the person is calling from and directly recover who they are

I think it would be very useful to have the option of allowing for a longer period of time for call recordings to be available. The current 90 day period is pretty good, but sometimes a situation comes up where it would be handy to go back on an o...

Currently call logs are only able to show calls that have come through on direct lines, but now how they were then handled internally. Say, if a caller made a call to the main line, then the call was transferred to another person in the organisati...

Can we please have a way for the app, if resized, to maintain the size instead of resizing all the time when you toggle between functions. Thanks.

We would like to have the ability to set message (for RC Messages) to a user definable period (12 hours). Our current options are 30,60,90 days or perpetual. We want to be able to do this to dissuade people from using messages like email which gre...