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RingCentral Phone

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One-Time Password/Two-Factor Authentication

Ability to receive One-Time Password/Two-Factor Authentication from Reference: Bandwidth. Facebook Google Instagram Outlook Twitter Venmo Wells Fargo Tinder Zelle Ameriprise Financial WhatsApp
Marvinson Salas 22 days ago in RingCentral Phone 0 New

Set Users Status on their behalf

It would be nice to be able to set a users status remotely to DND if they are away from their desk or out of office.
Zoe Ratchford over 2 years ago in RingCentral Phone 8 Under review

Show Presence as Not Available once call is initiated instead of waiting for call to connect

At the moment, if a user picks up their phone to dial a call, either from the desktop application or desk phone, they still show as available until that call connects. It would be most helpful if they showed as Not Available once the call was init...
Kiley Loveall 8 months ago in RingCentral Phone 0 Under review

Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

Presence feature is only for RingCentral numbers. Hoping to add external numbers to show on phone's screen for Presence. Or if possible, speed dial numbers can be added to show in phone's screen.
Jessa Remo about 2 years ago in RingCentral Phone 8 Under review

Incoming Caller ID should show the name and number on all plans.

Caller ID with name is a basic feature for every other phone I have and have had for several years. Even my cell phone now has free caller ID with name for no additional cost. The base level plan you offer already has more features than I need (Th...
Albert Michalec 7 months ago in RingCentral Phone 1 Under review

Carrier lookup app

A carrier lookup bot that displays it on each number for proper fraud verification. I do alot of anti-fraud work and require some as such. I'm sure there's others with the same ambition's to stop scammers. But this feature would be good.
Aurora Operations 23 days ago in RingCentral Phone 0 New

Achieve HUD feature parity between RingCentral Phone app & RingCentral app before deprecating RingCentral Phone

Missing features include: Call duration of all active calls Complete caller information for all active calls Correct status (most users show offline in RingCentral app, correct status in RingCentral Phone app) Option to display entire HUD that lis...
Guest over 1 year ago in RingCentral Phone 3 Under review

Abandoned Call Definition

I would like to be able to change the definition of what is considered an abandoned call. We have callers who call for one or two seconds and then hang up. I would like for those not to count as calls to avoid having calls that were impossible to ...
Chris Smith 2 months ago in RingCentral Phone 0 Under review

SMS: Copy entire text message conversation with sender name & Number and date-time

All manner of business is being conducted via SMS. As a lawyer, I often have to go back and show what the conversation was, what was actually said. Others also have this need. Particular The information is already there and available. All that is ...
Guest over 2 years ago in RingCentral Phone 11 Planned

SharedLine Extension to be added on Call Queue

Ability the add SharedLine License to a call queue to ring simultaneously.
Marvinson Salas 23 days ago in RingCentral Phone 0 New