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RingCentral Phone

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RC Phone: Call forwarding rule based on a monthly calendar view

Please add an option to forward calls in Ring Central Phone based on a monthly calendar view. ...so at a glance of a calendar month you can see which member calls will be forwarded to, and easily change it when needed. For example, see in attached...
Paul Berberich 3 months ago in RingCentral Phone 0 Under review

IVR Feature: Pre-pend a message/greeting on the IVRs then resume

Please may we request a feature in RingCentral IVRs to update with a message/greeting before the main IVR prompt is played? Our use case is that during seasonal events our business would like to add a very short message onto all their existing mai...
Fraz Hamid 7 months ago in RingCentral Phone 1 Under review

Send text to number from voicemail

It would be nice to have a button to send a message to a number that leaves a voicemail, unless it's a landline. Then instead of having to copy and paste the number, go to the text portal, start a new conversion, and paste the number, it's one but...
Reed PETERSON 2 months ago in RingCentral Phone 1 Under review

Call transcription to text

Transcribing calls to text (like is currently done for voicemails) would be a useful feature in RingCentral. It could likely be paired with CRM systems to have a record of what was discussed on calls.
Marisa Horton 3 months ago in RingCentral Phone 0 Under review

Please Pin the dial pad to the software so it is always open, (even after you hang up on call). It is frustrating to always have to go grab (open) and drag the dial pad when you use a headset at work.

It would benefit every single user of the Ring Central software and bring a huge smile to the faces of your customers.
Clancy D'Angelo about 2 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Don't ring physicals phone for Allow incoming calls while in a meeting

The "Allow incoming calls while in a meeting" only applies to the apps and not physical phones even though the content for this features states turn off to reject video calls and send voice calls to voicemail. My physical phones still ring and cal...
Connie Skrivseth about 2 months ago in RingCentral Phone / RingCentral Video 0 Under review

Share Business Contact Profile with a One Contact

Share Business Contact Profile with a One Contact
Steve Routszong about 2 months ago in RingCentral Phone 0 Under review

Add External Number to Presence or show up Speed dial numbers to phone screen (Phones from RingCentral)

Presence feature is only for RingCentral numbers. Hoping to add external numbers to show on phone's screen for Presence. Or if possible, speed dial numbers can be added to show in phone's screen.
Jessa Remo over 1 year ago in RingCentral Phone 7 Under review

Multiple Caller IDs

Sometimes businesses will provide services for other businesses and need to have the caller id reflect that. It would be ideal to be able to set a unique caller ID for each outbound phone number in use. Perhaps use Phone System > Phone Numbers ...
Richie Schut 4 months ago in RingCentral Phone 0 Under review

Mirrored Call Status

For call queues or ring groups, if one extension answers a call, it should reflect that status for all other extensions in that group. For example, if extension 1 picks up a call, it should not show up as a missed call for extension 2. The call di...
Gurvinder Mangat 4 months ago in RingCentral Phone 0 Under review